Ankit Mishra
Forster,NSW
Summary
Accomplished Sales Manager with a proven track record at Freechoice Tobacconist, adept in relationship building and strategic planning. Spearheaded initiatives that increased sales revenue through innovative strategies and team training. Excelled in staff management and business development, ensuring long-term client loyalty and surpassing performance goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Manager
Freechoice Tobacconist
07.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Inventory management and stock management
Bakery Manager
Muffin Break
08.2019 - 06.2023
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
General Manager
SUBWAY®Restaurants
01.2019 - 06.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Inventory management and stock management including customer service and sales processes
Baking Assistant
Doughnut King
08.2019 - 04.2023
- Improved bakery efficiency by assisting in the preparation of dough, fillings, and other baking components.
- Ensured proper storage conditions for perishable items, preventing spoilage and maintaining freshness of products.
- Maintained a clean and safe work environment by adhering to sanitation guidelines and safety procedures.
- Demonstrated adaptability by quickly learning new techniques when introduced to unfamiliar recipes or equipment.
Education
Bachelor - Business Information System
Canterbury Institute of Technology
Darlinghurst, NSWDiploma And Advanced Diploma Programs Of Business - Business Administration
Western Sydney University
Sydney, NSW01.2021
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Strategic planning
- Account management
- Business development and planning
- Marketing strategy
Certification
Certification in Disability
Certification in Aged care specialist
Certification in Responsible service of Alcohol
Timeline
Sales Manager
Freechoice Tobacconist
07.2023 - Current
Bakery Manager
Muffin Break
08.2019 - 06.2023
Baking Assistant
Doughnut King
08.2019 - 04.2023
General Manager
SUBWAY®Restaurants
01.2019 - 06.2023
Bachelor - Business Information System
Canterbury Institute of Technology
Diploma And Advanced Diploma Programs Of Business - Business Administration
Western Sydney University