Ankit Sharma
CANNING VALE,Western Australia
Summary
Proven problem-solver and adept in computer skills, I excelled at Mainro Pty. Ltd. by quickly adapting to new challenges and ensuring high customer satisfaction at Reliance Smart Superstore. My ability to manage high-stress situations and collaborate effectively has consistently enhanced team performance and customer loyalty.
Overview
2
2
years of professional experience
Work History
NBN
Mainro Pty. Ltd.
08.2024 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Customer Service Representative
Reliance Smart Superstore
01.2023 - 12.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Master of Professional Accounting -
Curtin University
Perth, WA12-2025
Tally Essential Comprehensive - Record Business Operations in System
Netcom Computer Centre
Rajasthan, India12-2022
Bachelor of Commerce -
Manipal University Jaipur
Rajasthan, India07-2022
Skills
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Computer Skills
- Verbal Communication
Languages
English
Full Professional
Hindi
Native or Bilingual
Visa Type
Student Visa
Timeline
NBN
Mainro Pty. Ltd.
08.2024 - 10.2024
Customer Service Representative
Reliance Smart Superstore
01.2023 - 12.2023
Master of Professional Accounting -
Curtin University
Tally Essential Comprehensive - Record Business Operations in System
Netcom Computer Centre
Bachelor of Commerce -
Manipal University Jaipur
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