Ankit Tiwari

Produce EMS Performance reports on a weekly basis.
Automate the data collection used for performance reporting.
.Create Splunk based dashboards for BCC, Citrix, CORView, Dataminer,
NXT, SAC and SAPM.
Automation of weekly and monthly capacity and performance reports of
different EMSs.
Creation of Tableau based dashboards for analysis on performance
management of EMSs.
Work on automation of reports for predictive analysis.

Proactive and reactive monitoring of telecommunication network devices
including Nokia DSLAMs, Nokia Aggregation Switches and other
operational facilities.
Managing and monitoring the operational activities of the client network
including design, installation, configuration, maintenance and security.
Monitoring utilization trends, managing network performance, and assuring
maximum uptime.
Designing, configuring and maintaining network infrastructure
components, troubleshooting network to diagnose system problems.
Performing ongoing analysis, capacity planning, and technical tuning of
the network systems to improve performance.
Managing day to day operations of NOC including Incident, Change and
Problem Management (troubleshooting complex network issues).
Coordinating with Integration and Network Deployment team to implement
customized solutions in network from different vendors and multiple field
service partners.
Monitoring vendor compliance with operational policies and processes;
and when required engage next level management as a part of escalation
management of non-compliance.
Perform and participate within network planning and integration projects,
determining, confirming system and design standards and performance
parameters for networks, infrastructure, products and services
infrastructure.
Change Management, impact analysis and in-depth investigation of
customer and services impact. (Managing planned events and proactive
pre-approved network maintenance activities).
Worked on developing Field Engineer engagement processes.
Determining appropriate configurations of telecommunications hardware
and software in FTTx network to ensure desired performance of
telecommunications equipment.
Performing quality inspection on new telecommunications devices
including Nokia ALU 7330, 7363, 7367 DSLAMs, ELTEK, PDU & Kentrox.
Checking defects on newly added telecommunications network devices
and raising defects; if device not constructed or integrated as per the
designed documents.
Preventive maintenance through network audit on active FTTx DSLAMs
configured in Access Management System (Nokia 5520 AMS) to maintain
the network quality and network uptime.
Identifying and analyzing the faults on existing DSLAMs such as Line
termination (LT) card failure, Network termination (NT) card failure,
vectoring faults, LT port faults and providing solution to improve network
uptime.
Prepare and write Standard Operating Procedures, maintenance plans
and provide status reports as required, participate in data calls and other
operational and maintenance tasks.
Ensuring all procedures, policies and laws are taken in consideration while
troubleshooting or doing changes in configuration on any
telecommunications systems. Configurations such as DPBO (Downstream
Power Back Off) value on LT card.

Initiated and managed network test facilities to verify network hardness
and resilience.
Provided complete end-to-end engineering and installation of route-based
IP network solutions.
Integrated fixed wireless connectivity into facilities requiring high-speed
networks.
Integrated data, voice and video networks for use in multi-site installations.
Troubleshot complex multi-vendor network service provider issues.
Analyzed user-generated trouble tickets to determine causes of problems
and took appropriate action for resolution.
Diagnosed and resolved complex integrated customer issues for
implementation, add-on, maintenance and support of voice, data, VoIP
and CTI applications.
Researched and recommended network and data communications
hardware and software.
Maintained documentation for telecommunication systems, equipment
inventory and floor plans.
Installed, maintained and supported IVR applications.
Adapted and modified standard techniques, procedures and criteria to
solve complex problems.
Performed network modeling and analysis.
Ran and analyzed call processing flows and traffic studies to determine
optimum configurations.

Creation of FTTH (SIP) subscribers on NGN switch (VOIP).
· Fault analysis and troubleshooting of SIP Subscriber GPON (FTTH).
· Configuration of ALU GPON (ONT) for voice & DSL services.
· Configuration of HUAWEI GPON (ONT) for voice & DSL services
· Handling creation and complaints of SIP numbers (VOIP) using H.248.
· FTTH new site testing with vendor, IP pool addition for new site in SBC.
· Operations and maintenance of network elements in EWSD switch including all
· Of its components.
· Digit Analysis and adding new levels, pulse configuration.
· Handling all VAS provisioning, code configuration, related complains & amp
Requests.
· Handling the entire routing creation configuration.
· Responsible for Routing, code (level) creation in switch trouble free & optimum
· Functioning of operations of Siemens EWSD (includes North region NCR).
· Routing of codes on TGRP for equally distribution of traffic.
· Activation, Modification and Deactivation of Analog & ISDN (PRI, BRI)
· subscribers and troubleshooting/ resolution of subscriber related complaints
Through CMS/CRM from switch backend.
· Worked on Juniper (ERX-700, 1410,1440, E120) BRAS for checking AAA
action, static IP routing, VLAN and VPN routing.
· Responsible to troubleshoot DSL related issues such as Pope down, Speed
issue and No browsing.
· Responsible to configure Static and Dynamic DSL connection.
· Responsible for configuring IPTV and VPN connection
· NOC end support to DSL Broadband Fault/Provisioning for the whole North &
west region on regular basis.
· Worked on Carrier Ethernet Network (CEN) based network.
· Provisioning and troubleshooting for video services (IPTV) launched by
BHARTI AIRTEL in DELHI/NCR region.
· Routing static IP(s) and static VLAN, VPN on ALCATEL, HUAWEI & CISCO
switches & routers configuration.
· Configure & Troubleshoot GPON (Gigabit Passive Optical Network) on Alcatel-
Lucent DSLAMs.
· Troubleshooting the issues related to DSL (Digital Subscriber Line) & IPTV,
IPCNTREX through ECRM, METASOLV, E-mail and Voice support
· Assisted in the troubleshooting of network problems and to provide technical
support from backend for wan operations using tools like PEM, UTSTAR, AMS.
· Working knowledge of Meta Solv, ICRM, OSS and MRTG etc.
· Service maintenance on DSLAMs with the help of NMS and AMS tools.
· Making sure that the customers end connection issues are resolved with
accuracy and within stipulated time (30Mnst) to ensure customer satisfaction.
Daily Random Audit for the Provisioning to ensure the 100% correctness and
ensuring 0% Manual errors.
· Maintenance and Up Gradation of DSLAMs (Alcatel-Lucent, Ericsson, UT-Star,
EDA2530, Nokia Siemens) with the help of NMS tools.
· Responsible for configuring cards/slots of Ericsson, UTStarcom, ALU, NSN and
Huawei.
· Daily Random Audit for the Provisioning to ensure the 100% correctness and
ensuring 0% Manual errors.

Creation of FTTH (SIP) subscribers on NGN switch (VOIP).
· Fault analysis and troubleshooting of SIP Subscriber GPON (FTTH).
· Configuration of ALU GPON (ONT) for voice & DSL services.
· Configuration of HUAWEI GPON (ONT) for voice & DSL services
· Handling creation and complaints of SIP numbers (VOIP) using H.248.
· FTTH new site testing with vendor, IP pool addition for new site in SBC.
· Operations and maintenance of network elements in EWSD switch including all
· Of its components.
· Digit Analysis and adding new levels, pulse configuration.
· Handling all VAS provisioning, code configuration, related complains & amp
Requests.
· Handling the entire routing creation configuration.
· Responsible for Routing, code (level) creation in switch trouble free & optimum
· Functioning of operations of Siemens EWSD (includes North region NCR).
· Routing of codes on TGRP for equally distribution of traffic.
· Activation, Modification and Deactivation of Analog & ISDN (PRI, BRI)
· subscribers and troubleshooting/ resolution of subscriber related complaints
Through CMS/CRM from switch backend.
· Worked on Juniper (ERX-700, 1410,1440, E120) BRAS for checking AAA
action, static IP routing, VLAN and VPN routing.
· Responsible to troubleshoot DSL related issues such as Pope down, Speed
issue and No browsing.

Creation of FTTH (SIP) subscribers on NGN switch (VOIP).
· Fault analysis and troubleshooting of SIP Subscriber GPON (FTTH).
· Configuration of ALU GPON (ONT) for voice & DSL services.
· Configuration of HUAWEI GPON (ONT) for voice & DSL services
· Handling creation and complaints of SIP numbers (VOIP) using H.248.
· FTTH new site testing with vendor, IP pool addition for new site in SBC.
· Operations and maintenance of network elements in EWSD switch including all
· Of its components.
· Digit Analysis and adding new levels, pulse configuration.
· Handling all VAS provisioning, code configuration, related complains & amp
Requests.
· Handling the entire routing creation configuration.
· Responsible for Routing, code (level) creation in switch trouble free & optimum
· Functioning of operations of Siemens EWSD (includes North region NCR).
· Routing of codes on TGRP for equally distribution of traffic.
· Activation, Modification and Deactivation of Analog & ISDN (PRI, BRI)
· subscribers and troubleshooting/ resolution of subscriber related complaints
Through CMS/CRM from switch backend.
· Worked on Juniper (ERX-700, 1410,1440, E120) BRAS for checking AAA
action, static IP routing, VLAN and VPN routing.
· Responsible to troubleshoot DSL related issues such as Pope down, Speed
issue and No browsing.
· Responsible to configure Static and Dynamic DSL connection.
· Responsible for configuring IPTV and VPN connection
· NOC end support to DSL Broadband Fault/Provisioning for the whole North &
west region on regular basis.
· Worked on Carrier Ethernet Network (CEN) based network.
· Provisioning and troubleshooting for video services (IPTV) launched by
BHARTI AIRTEL in DELHI/NCR region.
· Routing static IP(s) and static VLAN, VPN on ALCATEL, HUAWEI & CISCO
switches & routers configuration.
· Configure & Troubleshoot GPON (Gigabit Passive Optical Network) on Alcatel-
Lucent DSLAMs.
· Troubleshooting the issues related to DSL (Digital Subscriber Line) & IPTV,
IPCNTREX through ECRM, METASOLV, E-mail and Voice support
· Assisted in the troubleshooting of network problems and to provide technical
support from backend for wan operations using tools like PEM, UTSTAR, AMS.
· Working knowledge of Meta Solv, ICRM, OSS and MRTG etc.
· Service maintenance on DSLAMs with the help of NMS and AMS tools.
· Making sure that the customers end connection issues are resolved with
accuracy and within stipulated time (30Mnst) to ensure customer satisfaction.
Daily Random Audit for the Provisioning to ensure the 100% correctness and
ensuring 0% Manual errors.
· Maintenance and Up Gradation of DSLAMs (Alcatel-Lucent, Ericsson, UT-Star,
EDA2530, Nokia Siemens) with the help of NMS tools.
· Responsible for configuring cards/slots of Ericsson, UTStarcom, ALU, NSN and
Huawei.
· Daily Random Audit for the Provisioning to ensure the 100% correctness and
ensuring 0% Manual errors.