Ankita Gurung
Adelaide,SA
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
5
5
years of professional experience
Work History
Restaurant manager
Fasta Pasta Gilles Plains
07.2022 - Current
- Ensuring day to day smooth service
- Rostering and managing staff schedule
- Menu planning.
- Ordering & managing stock.
- Carefully interviewed, selected, trained, and supervised staff.
- Effective communication with kitchen and front staff
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Ensuring the cleanliness and maintenance of the restaurant
Assistant restaurant manager- Restaurant Manager
Oporto Pulteney Street
09.2021 - 07.2022
- Ensuring cleanliness & operation of all equipments
- Ordering and stock take
- Ensuring guest satisfaction and staff satisfaction
- Hiring and training new staff
- Conducted regular meetings with staff to discuss performance and address any issues.
- Analyzed daily sales figures and developed strategies to increase sales.
- Managing labour and rostering
- Maintaining hygiene standards & ensuring food safety
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
Assistant Manager
Kebabiya
07.2020 - 05.2021
- Ensuring staff safety & restaurant hygiene
- Defined clear targets and objectives and communicated to other team members.
- Ensuring positive guest experience
- Training & rostering staff
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Beverage Menu planning.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Banquets Food & Beverage Attendant
Sofitel Wentworth
05.2019 - 05.2020
- Buffet, meetings, cocktail, dinner setup & service
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- General food & beverage service
- Coffee preparation
- Communicating effectively with the team members.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Food & beverage Attendant
Cavallino Restaurant
02.2019 - 12.2019
- Mise en place (restaurant set up before service)
- Communicated effectively with kitchen and other team members for smooth service
- Performed Opening & closing duties of the restaurant
- Bartender duties
- Cash handling
- Greeting guests, order taking, processing the orders through POS, serving, clearing, wine presentation etc.
Food & Beverage Attendant Trainee
William Blue Dinning
06.2018 - 10.2018
- Mise en place (restaurant set up before service)
- Processing orders through Point of sale system
- Coffee preparation and wine service
- Cash handling
- Upselling
- Performed all the food and beverage attendant duties (three plates carrying and five plate clearance)
- Effective Communication with the kitchen & floor staff in order to deliver services.
Education
Master of International Hotel Management -
Blue Mountains International Hotel Management School
2020
Bachelor of Science - Hotel
Management Institute of Hotel Management
2017
Skills
- Quick Learner
- Good Observer
- Communication skill
- Ability to multi task
- Able to work in fast pace environment
Timeline
Restaurant manager
Fasta Pasta Gilles Plains
07.2022 - Current
Assistant restaurant manager- Restaurant Manager
Oporto Pulteney Street
09.2021 - 07.2022
Assistant Manager
Kebabiya
07.2020 - 05.2021
Banquets Food & Beverage Attendant
Sofitel Wentworth
05.2019 - 05.2020
Food & beverage Attendant
Cavallino Restaurant
02.2019 - 12.2019
Food & Beverage Attendant Trainee
William Blue Dinning
06.2018 - 10.2018
Master of International Hotel Management -
Blue Mountains International Hotel Management School
Bachelor of Science - Hotel
Management Institute of Hotel Management
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