Summary
Overview
Work History
Education
Skills
Refrences
Certification
Timeline
Generic

Ankita Kalyan

Summary

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Disability Home Care Worker

NDIS
08.2024 - Current
  • Maintained accurate records of client progress by documenting observations, interventions, outcomes, and any identified issues.
  • Assisted disabled clients to support independence and well-being.
  • Provided respite care services for family caregivers to ensure they had adequate time for self-care while maintaining confidence in the safety of their loved one''s care situation.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.

Warehouse Picker

Ensign Service Pvt Ltd.
03.2019 - 10.2022
  • Organized warehouse shelves and racks to maximize space utilization.
  • Inspected and verified orders before shipping them to customers for accurate deliveries.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Used scanners to quickly locate and track items in warehouse.
  • Improved order accuracy by diligently picking products according to pick lists and packing slips.
  • Kept tidy and organized warehouse to comply with cleanliness standards.

Technical Support Assistant

Convergeys India Pvt.Ltd.
10.2012 - 09.2014
  • Increased first-call resolution rates with thorough knowledge of product specifications and common issues.
  • Collaborated with cross-functional teams to identify recurring issues, leading to improved product quality.
  • Provided remote assistance using screen-sharing tools, facilitating faster resolutions without requiring onsite visits.
  • Enhanced team productivity by training new technical support assistants on company policies and procedures.
  • Reduced response times for support tickets by streamlining the troubleshooting process.
  • Learned and adapted quickly to new technology.

Administration Assistant/Data Entry Clerk

Swami Vivekananda College
05.2008 - 08.2009
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Updated spreadsheets and databases to track, analyze, and report on performance.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Managed filing system, entered data and completed other clerical tasks.

Education

Certificate III - Individual Support

Advanced Education & Training
Williams Landing Victoria 3027
08.2024

Master of Arts - Computer Application

Punjab Technical University
Punjab , India
09.2011

Bachelor of Arts - Computer Application

Punjabi University
Punjab, India
04.2008

Skills

  • Communication skills
  • Behaviour management
  • Collaboration and teamwork
  • First aid and safety
  • Client documentation
  • Medication Administration
  • Care Plan Management
  • Toileting assistance
  • Patient assistance
  • Elderly Care
  • Daily living assistance
  • Basic Housekeeping

Refrences

Anita Gulati

Aged care Worker

Regis Frankston

0469031703

Gulatianita55@gmail.com


AnterPreet Kaur

Aged Care Worker

Wallara Pakenham

0468379268

Certification


  • First Aid Certification + CPR
  • Full Driving Licence
  • Working with Children Check (WWCC)
  • NDIS Check

Timeline

Disability Home Care Worker

NDIS
08.2024 - Current

Warehouse Picker

Ensign Service Pvt Ltd.
03.2019 - 10.2022

Technical Support Assistant

Convergeys India Pvt.Ltd.
10.2012 - 09.2014

Administration Assistant/Data Entry Clerk

Swami Vivekananda College
05.2008 - 08.2009

Certificate III - Individual Support

Advanced Education & Training

Master of Arts - Computer Application

Punjab Technical University

Bachelor of Arts - Computer Application

Punjabi University

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Ankita Kalyan