A third-year medical science student majoring in genomics and medical informatics, dedicated to the field and eager to secure a part-time role to apply and enhance customer service skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Console Operator
Ampol
06.2024 - 12.2024
Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
Maintained a safe working environment by adhering to established health and safety protocols during console operations.
Observed and reported suspicious activities and persons.
Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
Crew Member and Barista
McDonald's
09.2022 - 05.2024
Worked front counter, drive-thru and other areas.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Cleaned and maintained all areas of restaurant to promote clean image.
Value Loans
03.2023 - 03.2024
In this role, I provided administrative support while also undergoing training in loan writing, which enabled me to write loans for clients
Additionally, the position required me to pay close attention to detail
Educator
Camp Australia
08.2022 - 08.2023
Built relationships and communicated with parents to provide best learning environment for children.
Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
Monitored student progress and adjusted instruction to meet individual needs.
Retail Sales Assistant
Mother's Choice
04.2021 - 05.2022
Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
Built strong relationships with customers, resulting in repeat business and referrals.
Maintained clean, organized store environment for an inviting shopping experience for customers.
Customer Service Representative
Oil India Limited
04.2021 - 05.2021
Retail Assistant
Apollo Pharmacy
12.2020 - 03.2021
Education
Bachelor of Medical Science - Medical Science
Macquarie University
NSW
06.2025
Higher School Certificate - Medical Science
Dav Public School
Delhi,India
05.2021
Skills
Great teamwork
Fabulous fashion skills
Great Barista Making
POS handling skills
Hard working
Persistent
Resilient
Loyal
Trustworthy
Great communication skills
Great attention to detail
Great problem solving skills
Effective organisational and time management skills
Data processing
Excellent Stock Management Skills
Excellent Customer Service experience
Hobbies and Interests
Volunteering
Reading
Mentoring
Certification
Lab Essentials
Hazardous Chemicals
Gene Technology
Biosafety Awareness
Working With Children Check
UDEMY – Human Anatomy and Physiology Part – 1 (2022)
UDEMY – Human Anatomy and Physiology Part -2 (2022)
UDEMY – Genetics and Next Generation Sequencing for bioinformatics (2022)
IELTS (2022)
HLTAID009 Provide Cardiopulmonary Resuscitation (2022)
HLTAID010 Provide Basic Emergency Life Support (2022)
HLTAID011 Provide First Aid (2022)
HLTAID012 Provide First Aid in an Education and Care Setting (2022)
Software
POS
Internships
LIFEBLOOD
MQ University - 2024
Worked with lifeblood to look for ways to engage more of the Australian community in blood and plasma donation which is essential for our healthcare system. Also engaged in research for what we can do in the future to continue to engage younger Australians to create a donation habit to help save lives.
Timeline
Console Operator
Ampol
06.2024 - 12.2024
Value Loans
03.2023 - 03.2024
Crew Member and Barista
McDonald's
09.2022 - 05.2024
Educator
Camp Australia
08.2022 - 08.2023
Retail Sales Assistant
Mother's Choice
04.2021 - 05.2022
Customer Service Representative
Oil India Limited
04.2021 - 05.2021
Retail Assistant
Apollo Pharmacy
12.2020 - 03.2021
Lab Essentials
Hazardous Chemicals
Gene Technology
Biosafety Awareness
Working With Children Check
UDEMY – Human Anatomy and Physiology Part – 1 (2022)
UDEMY – Human Anatomy and Physiology Part -2 (2022)
UDEMY – Genetics and Next Generation Sequencing for bioinformatics (2022)
IELTS (2022)
HLTAID009 Provide Cardiopulmonary Resuscitation (2022)
HLTAID010 Provide Basic Emergency Life Support (2022)
HLTAID011 Provide First Aid (2022)
HLTAID012 Provide First Aid in an Education and Care Setting (2022)
Bachelor of Medical Science - Medical Science
Macquarie University
Higher School Certificate - Medical Science
Dav Public School
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