Ankitaben Dudhat
Maylands,Australia
Summary
Dynamic Pharmacy Assistant with extensive experience at Chemist Warehouse, excelling in prescription dispensing and customer relationship management. Proven ability to enhance team collaboration and streamline order processing, ensuring compliance with pharmacy regulations. Recognized for delivering exceptional service and effectively resolving customer issues, contributing to a positive pharmacy environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Chemist Warehouse
Northlakes, Qld
10.2025 - 01.2026
- Assisted pharmacists in dispensing prescription and over-the-counter medications accurately and efficiently.
- Maintained and replenished stock on shelves, ensuring products were faced, rotated, and within expiry dates.
- Ensured the cleanliness and tidiness of the dispensary and retail areas, in compliance with store policies.
- Handled customer prescriptions and confidential information with discretion and professionalism.
- Followed all store, legal, and ethical guidelines regarding the handling of scheduled medications, and pharmacy regulations.
- Promoted health and wellness products, and current in-store promotions to customers.
- Restocked shelves and prepared expired drugs for return.
- Trained new pharmacy staff in procedures and customer service standards.
- Answered customer questions about prescribed and OTC medications.
- Helped pharmacy staff prepare medications and fill orders.
Pharmacy Assistant Level-3
Amcal Pharmacy
03.2023 - 10.2025
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Re-stocked shelves with prescribed medications and health care products.
- Input patient information into computer system for prescription orders.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Bray Park
Executive Pharmacist
Reliance Retail Pharmacy
10.2021 - 01.2023
- Managed an inventory system of the retail drugstore chain by counting stock every day, ordering supplies weekly and organising materials.
- Delivered friendly and speedy customer service to patients needing to drop off, pick up or ask questions about their prescriptions.
- Updated customer information every week in a computer database to help streamline the prescription ordering system in the store.
- Ensured the storage of drugs and ingredients was in line with the industry standards regarding security and temperature constraints.
- Filled patient prescriptions and packaged drugs for treatment while affixing labels and instructions to containers.
Executive Pharmacist
Rudraksh Pharmacy
07.2019 - 09.2021
- Answered questions and operated a cash register for cash, check and credit card transactions.
- Stocked and replenished merchandise according to store merchandising layouts.
- Greeted more than two hundred customers a day and ascertained what each customer wanted or needed.
- Accurately logged all daily shipping and receiving orders.
- Merchandised over-the-counter goods and rotated stock.
- Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
Education
Bachelor of Pharmacy -
Gujarat Technological University
Gujarat, India05-2019
Skills
- Prescription dispensing
- Medication management
- Stock organization
- Confidential information handling
- Pharmacy regulations compliance
- Customer relationship management
- Team collaboration
- Order processing
- Effective communication
- Medication dispensing
- Product restocking
- Resolving customer issues
Certification
Skill assessment from VETASSESS as a pharmacy technician, 09/13/23.
Timeline
Pharmacy Assistant
Chemist Warehouse
10.2025 - 01.2026
Pharmacy Assistant Level-3
Amcal Pharmacy
03.2023 - 10.2025
Executive Pharmacist
Reliance Retail Pharmacy
10.2021 - 01.2023
Executive Pharmacist
Rudraksh Pharmacy
07.2019 - 09.2021
Bachelor of Pharmacy -
Gujarat Technological University