Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ankith Kolla

Kellyville,Australia

Summary

Diligent worker with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of professional experience

Work History

Customer service staff

Fish in the family
12.2024 - Current
  • Provide friendly and knowledgeable service to customers in a fast-paced seafood retail environment.
  • Assist with product inquiries, order placements, and resolving customer concerns both in-store and via phone/email.
  • Maintain a high standard of product knowledge to ensure accurate information on seafood selection, freshness, and preparation methods.
  • Support daily operations including order packing, stock replenishment, and maintaining clean, organized service areas.

Cook

Oporto
08.2022 - 11.2024
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Server

Maharaja Lakeside
03.2021 - 05.2022
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Education

High school certificate -

Santa Sophia Catholic College
09.2024

Bachelor of Applied finance - Business analytics

Macquarie university
09.2029

Skills

  • Problem-solving
  • Customer service
  • Attention to detail
  • Creativity and innovation
  • Production Assistance
  • Cleaning and sanitation
  • Item restocking

Timeline

Customer service staff

Fish in the family
12.2024 - Current

Cook

Oporto
08.2022 - 11.2024

Server

Maharaja Lakeside
03.2021 - 05.2022

Bachelor of Applied finance - Business analytics

Macquarie university

High school certificate -

Santa Sophia Catholic College
Ankith Kolla