Ankur Aery
Tarneit
Summary
- Experienced with customer service and problem-solving in fast-paced environment. Utilizes effective communication and active listening to address customer concerns promptly. Knowledge of various customer service software and techniques, ensuring seamless and positive customer experience.
- Offering strong culinary skills and dedication to learning and growing in dynamic kitchen environment. Contributes solid foundation in food safety and preparation techniques, paired with quick ability to master new cooking methods.
Overview
2025
2025
years of professional experience
Work History
Customer Service
Kochar Tech
- Provided excellent customer service, addressing concerns promptly and ensuring satisfaction.
- Supported customer service improvements with detailed feedback analysis.
- Strengthened client relationships through consistent communication and excellent customer service.
Tandoor Chief
Cilantro
- Wiped down food surfaces and used disinfectants to minimize spread of germs while maintaining kitchen cleanliness.
- Followed safety measures when operating tandoor for baking and cooking various authentic Indian recipes.
- Maintained high-quality standards by consistently monitoring the temperature and cooking time of Tandoori ovens.
Sous Chef
Bullrun Cafe
07.2023 - 01.2025
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
Education
Certificate IV And Diploma - Cookery
Acumen
Melbourne, VIC03-2026
Certificate III - Cookery
Acumen
Melbourne, VIC02-2024
Skills
- Management Skills
- Teamwork and Collaboration
- Active listener
- Clear Communication
- Kitchen leadership
- Food safety regulations
- Customer service leadership
- Positive Attitude
- Problem identification
Languages
English
Roles And Responsibilities
- Punctual
- Hardworking
- Responding in a timely manner to service issues and requests
- Installing and configuring computer hardware, software, systems, printer, and scanners
Interests
- Documenting and sharing travel experiences
- Learning new cooking techniques and expanding my culinary skills
- I have a passion for photography and editing photos
- I like working with my hands and fixing things
Timeline
Sous Chef
Bullrun Cafe
07.2023 - 01.2025
Customer Service
Kochar Tech
Tandoor Chief
Cilantro
Certificate IV And Diploma - Cookery
Acumen
Certificate III - Cookery
Acumen
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