ANKUR SHARMA
2 Roosevelt Way ,Point Cook,AUSTRALIA
Summary
Committed Bus Driver relays schedule and route information to keep passengers informed of changes or delays. Dedicated to safety and passenger satisfaction, illustrated through positive feedback and excellent driving record. Properly reports incidents, accidents and mechanical concerns. Aiming to contribute value in professional role. Highly skilled in safely operating transit vehicles while maintaining timeliness and passenger satisfaction. Strong foundation of expertise in local traffic and dot regulations.
Overview
21
21
years of professional experience
Work History
Bus Driver
CDC
Melbourne, VIC
08.2025 - Current
- Transported passengers safely to various destinations throughout the city.
- Conducted pre-trip inspections to ensure bus safety and operational readiness.
- Maintained accurate logs of routes, passenger counts, and incidents.
- Assisted passengers with disabilities in boarding and disembarking safely.
- Enforced safety regulations and company policies while driving.
- Addressed passenger inquiries and concerns during transit promptly.
- Collaborated with maintenance teams for timely bus repairs and servicing.
- Verified that all passengers were seated before operating the bus.
- Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
- Reported any incidents that occurred during route travel to management personnel immediately.
Sales Manager
PSP Propperty Group PTY LTD
Melbourne, VIC
04.2021 - 04.2025
- Built relationships with customers and Builders to encourage more sales.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Work on PlanIT and DocuSign to complete all contracts, and use Vault and Salesforce.
- Estate Manager for Talia Estate, Camden Place, and Deanside Central.
Assistant Manager
The Meat and Wine Co
02.2018 - 04.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
Bar Manager, Shift Supervisor and Waiter
Garfish Restaurant
03.2010 - 03.2017
- Dealing with customers
- Checking stock
- Cash handling
- Making coffees
- Making cocktails
- Serving wines
- Opening and closing procedures
Chef de partie
Bavarian Beer Café Parramatta
06.2012 - 06.2015
- Monitoring portion control, ensuring that all meals are profitable
- Preparing food for special diets
- Help plan menu
- Maintenance of kitchen
- Preparation of meals
- Basic cutting and chopping
- Kitchen hygiene and stock levels
- Food preparation Assisting Head Chef
Chef de partie
Boat House Palm Beach
01.2012 - 06.2012
Assistant Cook
Nicolettos Pizzeria
06.2010 - 12.2011
Café Manager
Gloria Jeans
12.2006 - 03.2010
- Dealing with customers
- Ordering stock
- Serving customers
- Making coffees
- Cash Handling
- Opening and closing procedures
Chef de partie
Eastbourne 5 star Resort
03.2005 - 05.2006
Education
Diploma Of Education - Hospitality Management
Sterling Collage of Hospitalaty And Business Manag
Sydney, NSW04.2008
Graduate Diploma - Hotel Management
IHM Kufri , Shimla
India, Shimla 04.2003
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Product knowledge
- Sales expertise
- Sales presentations
- Client relationship management
- Sales strategy development
- Route planning
- Passenger safety
- Customer relationship management
- Incident reporting
- Vehicle inspection
- Time management
- Route navigation
- Passenger assistance
- Safe driving techniques
- Map proficiency
- GPS navigation
- Map reading
- Adaptable to change
- Customer service
Timeline
Bus Driver
CDC
08.2025 - Current
Sales Manager
PSP Propperty Group PTY LTD
04.2021 - 04.2025
Assistant Manager
The Meat and Wine Co
02.2018 - 04.2021
Chef de partie
Bavarian Beer Café Parramatta
06.2012 - 06.2015
Chef de partie
Boat House Palm Beach
01.2012 - 06.2012
Assistant Cook
Nicolettos Pizzeria
06.2010 - 12.2011
Bar Manager, Shift Supervisor and Waiter
Garfish Restaurant
03.2010 - 03.2017
Café Manager
Gloria Jeans
12.2006 - 03.2010
Chef de partie
Eastbourne 5 star Resort
03.2005 - 05.2006
Diploma Of Education - Hospitality Management
Sterling Collage of Hospitalaty And Business Manag
Graduate Diploma - Hotel Management
IHM Kufri , Shimla