Ankush Ankush
37 Beckett Road, Mcdowall,QLD
Summary
Dynamic leader with a proven track record at Punjabi Dawat, enhancing customer service and streamlining operations for profitability. Skilled in restaurant operations management and supervisory skills, I excel in labor and food cost control, boosting sales, and fostering team development. Achieved significant improvements in employee training and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Punjabi Dawat
Clayfeild, QLD
03.2023 - Current
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Established policies for cash handling procedures to maximize security measures.
- Optimized profits by controlling food, beverage and labor costs.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
FOH Team Member
Red Rooster
Stafford, QLD
03.2024 - 09.2025
- Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
- Greeted customers and answered questions related to products and services.
Food and Beverage Attendant
Stamford Plaza
CBD, QLD
11.2023 - 04.2025
- Maintained a positive attitude towards coworkers and customers at all times.
- Created food displays according to established standards and replaced dated products with fresh.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Education
MASTER OF INTERNATIONAL TOURISM AND HOSPITALITYMANAGMENT - Hospitality And Tourism Management
James Cook University
QLD01-2025
Bachelor of Arts -
Maharishi Dayanand University
India04-2022
Skills
- Restaurant operations management
- Team management
- Kitchen equipment operation and maintenance
- Purchasing and cost control
- Operations management
- Recruitment
- Labor and food cost control
- Supervisory skills
- Proven sales record
- Point of sale (POS) system operation
Certification
- RSA
- SECURITY
- FOOD AND SAFETY SUPERVISOR
- FIRST AID
- CPR THEORY TRAINING
- NATIONAL POLICE CHECK
References
References available upon request.
Timeline
FOH Team Member
Red Rooster
03.2024 - 09.2025
Food and Beverage Attendant
Stamford Plaza
11.2023 - 04.2025
Restaurant Manager
Punjabi Dawat
03.2023 - Current
MASTER OF INTERNATIONAL TOURISM AND HOSPITALITYMANAGMENT - Hospitality And Tourism Management
James Cook University
Bachelor of Arts -
Maharishi Dayanand University
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