Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ankush Kumar

Nunawading

Summary

Dynamic Restaurant Manager with a proven track record at Hunkydory, excelling in team management and inventory control. Spearheaded initiatives that significantly enhanced customer loyalty and staff retention. Known for exceptional problem-solving abilities and fostering strong supplier relationships, ensuring top-quality ingredients. Achieved notable improvements in operational efficiency and employee morale through innovative staff scheduling and engagement strategies.

Overview

9
9
years of professional experience

Work History

Restaurant Manager

Hunkydory
06.2016 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
  • Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
  • Monitored daily operations to ensure seamless service delivery, addressing any issues promptly.

Education

Certificate 3 And 4 - Hospitality

Technical Institute of Victoria
Carlton, VIC
12-2020

MBA - Professional Practice

Charles Darwin University
Melbourne, VIC
11-2018

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Staff scheduling
  • Customer loyalty
  • Employee retention
  • Recipes and menu planning
  • Problem-solving
  • Reliable and responsible
  • Supply ordering and management
  • Work Planning and Prioritization

Languages

Hindi
Full Professional
Punjabi
Professional Working
English
Full Professional

Timeline

Restaurant Manager

Hunkydory
06.2016 - Current

Certificate 3 And 4 - Hospitality

Technical Institute of Victoria

MBA - Professional Practice

Charles Darwin University
Ankush Kumar