Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to worker in community services sector. Ready to help team achieve required goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Hungry Jack's
2017.04 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored team members to enhance professional development and accountability in workplace.
Developed strategy to increase sales and drive profits.
Increased employee performance and job satisfaction to strengthen retention and engagement.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Personal Care Assistant
Alliance Nursing
2023.03 - Current
Answered patient assistance calls, assessed needs, and offered qualified support.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Provided complex crisis intervention and stabilization to patients in psychological distress.
Personal Care Assistant
YNA Your Nursing Agency
2024.05 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Support Coordinator
Community Abundance (Placement 200 Hours)
2023.12 - 2024.01
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Worked with other staff to answer questions and resolve problems.
Coordinated meetings and events for internal and external groups.
Scheduled appointments and meetings for supervisor and clients both.
Kept clients engaged in social networks and communities for personal health and growth.
Promoted community integration by providing extensive physical, emotional and social support.
Visited home environments to help clients develop comprehensive life, technical and job skills.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Education
Diploma of Community Service - Community Services
Signet Institute
Melbourne, VIC
01.2024
Skills
Cultural Sensitivity
Behavioral Management
Effective communication
Patient assessment
Critical Thinking
Client Relationship Management
Recruiting and Interviewing
Employee Performance Evaluations
Project Management Abilities
Certification
First aid and CPR
Working with children check
NDIS check
Certificate III in Individual Support
Diploma of community services
Reference
Ritika Bharti (RN at monash hospital)
Contact no- 0497577215
Jordan B. (Manager at Hungry Jacks)
Contact no- 0477093738
Timeline
Personal Care Assistant
YNA Your Nursing Agency
2024.05 - Current
Support Coordinator
Community Abundance (Placement 200 Hours)
2023.12 - 2024.01
Personal Care Assistant
Alliance Nursing
2023.03 - Current
Assistant Manager
Hungry Jack's
2017.04 - Current
Diploma of Community Service - Community Services
Signet Institute
First aid and CPR
Working with children check
NDIS check
Certificate III in Individual Support
Diploma of community services
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