Anmol Bajaj
Brisbane
Summary
Diligent Lending specialist with strong track record in financial services. Adept at analyzing creditworthiness, managing loan portfolios, and ensuring compliance with regulatory standards. Known for teamwork, adaptability, and delivering impactful results. Skilled in risk assessment, customer relations, and financial analysis.
Overview
14
14
years of professional experience
Work History
Small Business Lending Specialist
Suncorp Bank
04.2023 - Current
- Undertake credit assessment of complex lending scenarios for business banking customers via broker channel
- Developed strong relationships with brokers, fostering trust and loyalty to maintain a high retention rate of satisfied customers.
- Educated clients on various lending products available, helping them make informed decisions that best suited their financial goals.
Commercial Credit Assessor
ANZ
08.2022 - 04.2023
- Assess lending proposals and make credit/risk lending decisions within applicable CAD (Credit Approval Discretion). Held $1m BB CAD
- Engaging and participating in credit process improvement initiatives to meet key operational business needs of acceptable turnaround times and high productivity whilst maintaining business controls within appropriate credit standards.
- Extract and analyse financial statements, cash flow forecasts and other complex financial reports, providing timely and accurate credit decisions and assessment.
Business Banking Lending Specialist
ANZ
01.2021 - 04.2022
- Undertake credit assessment of complex lending scenarios for business banking customers via mortgage broker channel.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Build strong relationships with mortgage advisers and leverage my knowledge of judgmental credit to grow ANZ's mortgage market share through settlement of new home lending.
- Worked flexible hours; night, weekend, and holiday shifts to ensure business unit SLA is met.
- Providing phone support to mortgage brokers regarding credit decisions/workshop deals.
Business Banking Manager
ANZ
09.2017 - 01.2021
- Strong knowledge of financial statements and credit assessment skills incorporation.
- Met with customers to assess needs and propose customized solutions.
- Delivered exceptional experience and maintained productive relationships with area small businesses.
- Won annual Star of the year award 2020.
Home Loan Specialist
ANZ
04.2016 - 09.2017
- Responsible for actively selling ANZ's full range of home loan & insurance products.
- Helped retail banking customers with their home buyers journey.
- Monitored home loan pipeline to track and log status of loans.
- Implemented sales strategies that established relationships with realtors.
Personal Banker
ANZ
03.2015 - 04.2016
- Demonstrated ability to achieve sales results through solutions which truly meet the customer's needs
- Effectively communicate with new and existing customers face-to-face and over the phone
- Helped retail customers in consumer lending (personal loans, overdraft & credit cards)
- Won annual Star of the year award 2015.
Service Consultant
ANZ
09.2014 - 03.2015
- Pleasantly greeted customers over the phone and asked open-ended questions to better determine needs.
- Rapport building & successfully manage customer expectations & needs.
- Educated customers about self-service channels.
- Trained new team members regarding company operations, policies and services.
Sales Team Leader
Energywatch
06.2011 - 09.2014
- Manage individual and team performance to meet the required KPI's.
- Identify knowledge gaps & provide the appropriate support and coaching.
- Proactively identify opportunities to improve team performance and implement relevant strategies.
- Ensure all compliance regulations are maintained.
Education
Business Management -
School of Business & Governance
08.2012
Skills
- Efficient at acquiring new skills
- Service excellence
- Proficient in Microsoft Office
- Effective communication
- Efficient time management
Languages
English
Punjabi
Hindi
Timeline
Small Business Lending Specialist
Suncorp Bank
04.2023 - Current
Commercial Credit Assessor
ANZ
08.2022 - 04.2023
Business Banking Lending Specialist
ANZ
01.2021 - 04.2022
Business Banking Manager
ANZ
09.2017 - 01.2021
Home Loan Specialist
ANZ
04.2016 - 09.2017
Personal Banker
ANZ
03.2015 - 04.2016
Service Consultant
ANZ
09.2014 - 03.2015
Sales Team Leader
Energywatch
06.2011 - 09.2014
Business Management -
School of Business & Governance
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