ANMOL DEVKOTA
Whitlam, Act,ACT
Summary
Looking to gain experience in a dynamic and inclusive working environment with a range of hands-on tasks. Experienced in hospitality and retail, and providing top-notch service to guests in fast-paced environments. Utilise strong communication skills to collaborate with team members and create welcoming and effective atmosphere. Quick upbeat learner with a passion for customer service and prepared to overcome challenges and situations in a professional and critical manner.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service / Ordering
Cafe 63
01.2021
- Welcoming patrons, addressing their inquiries, taking orders and ensuring clear communication with the service staff
- Following proper sanitization protocols to ensure tables and dining areas are clean and safe for customers
Customer Service / Ordering
T-Bone
12.2023 - 03.2024
- Welcoming patrons, addressing their inquiries, walking them to their seating
- Following proper sanitization protocols to ensure tables and dining areas are clean and safe for customers
- Pouring drinks, restocking glasses and drinks, polishing utensils and drink glasses
Retail Support
Vinnies
12.2023 - 02.2024
- Assisting in Vinnies' thrift stores or retail outlets by organising merchandise, helping customers, and maintaining the store's cleanliness
- Sorting, organizing, and pricing donated items for resale in Vinnies' stores
- Assisting with administrative tasks such as answering phones
Education
College -
Narrabundah College
Canberra 12-2024
Skills
- Customer service
- Teamwork and collaboration
- Adaptability and flexibility
- Multitasking and organization
- Self-motivation
- Fast learner
- Friendly, positive attitude
Certification
- Provide responsible service of alcohol (RSA), SITHFAB021, 06/12/26
- Provide First Aid, HLTAID011, 03/16/25
- Provide basic emergency life support, HLTAID010, 03/16/25
- Provide cardiopulmonary resuscitation, HLTAID009, 03/16/20
References
- Sarah Digan, Lecturer / Researcher in STEM education, Australian Catholic University, 02 6209 1266, sarah.digan@anu.edu.au
- Nanita Baral, Registered Nurse, ACT Health, 0421 288 002, enby_2005@yahoo.com
- Guru Koirala, Assistant in Nursing, The Canberra Hospital, 0433970921, guruprdkrla2@yahoo.com
Languages
English
Native or Bilingual
Nepali
Full Professional
Timeline
Customer Service / Ordering
T-Bone
12.2023 - 03.2024
Retail Support
Vinnies
12.2023 - 02.2024
Customer Service / Ordering
Cafe 63
01.2021
- Provide responsible service of alcohol (RSA), SITHFAB021, 06/12/26
- Provide First Aid, HLTAID011, 03/16/25
- Provide basic emergency life support, HLTAID010, 03/16/25
- Provide cardiopulmonary resuscitation, HLTAID009, 03/16/20
College -
Narrabundah College
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