Anmol Karmacharya
Sydney,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Senior Kitchen Staff
Barenz
Camden, NSW
08.2023 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
Overnight Assistant Manager
McDonald
Narellan, NSW
08.2023 - 08.2024
- Assisted in the day-to-day operations of the store, including managing staff, stocking shelves and handling customer inquiries.
- Performed opening and closing procedures, such as counting cash drawers and preparing bank deposits.
- Maintained a clean and organized work environment to ensure safety standards were met.
- Ensured all employees adhered to company policies and procedures.
- Provided direction to employees on how to handle difficult customers or situations.
- Resolved customer complaints quickly and effectively while maintaining a positive attitude.
- Monitored employee performance and provided feedback for improvement opportunities.
Assistant Manager
Billy the Squid Fish and Chips
Camden, NSW
06.2023 - 06.2024
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
- Implemented new procedures or systems to improve efficiency within the organization.
Process Associate
Marble Box LLP
Kolkata, West Bengal
10.2022 - 03.2023
- Developed process documentation, including procedure manuals, user guides and job aids.
- Performed data entry tasks to update customer records and maintain accuracy of information.
- Coordinated workflow between departments by providing timely updates on project statuses.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
Supervisor - Catering
Amal Catering Services
Siliguri, West Bengal
03.2021 - 06.2022
- Supervised catering staff to ensure quality service delivery and customer satisfaction.
- Maintained records of daily orders, inventory, and expenses.
- Trained new employees on proper food handling procedures and safety protocols.
- Provided leadership in resolving issues related to staffing, equipment, supplies, and other operational matters.
- Organized special events such as banquets or conferences for large groups of people.
- Coordinated with vendors to ensure timely delivery of goods and services.
- Managed the scheduling of catering staff members to meet customer demands efficiently.
Education
Master of Health Science - Health Service Management
University of Western Sydney
Parramatta, NSW07-2023
BBA - Hospital Administration
NSHM College of Management & Technology
West Bengal, India06-2022
Skills
- Cultural Awareness
- Team Management
- Quality Assurance
- Organization and Time Management
- Decision-Making
Timeline
Senior Kitchen Staff
Barenz
08.2023 - Current
Overnight Assistant Manager
McDonald
08.2023 - 08.2024
Assistant Manager
Billy the Squid Fish and Chips
06.2023 - 06.2024
Process Associate
Marble Box LLP
10.2022 - 03.2023
Supervisor - Catering
Amal Catering Services
03.2021 - 06.2022
Master of Health Science - Health Service Management
University of Western Sydney
BBA - Hospital Administration
NSHM College of Management & Technology
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