An enthusiastic and dedicated IT professional with a solid academic background in Business Information Systems, complemented by practical experience in data analysis, service delivery coordination, and IT support. A recent graduate with a deep interest in applying technology to solve business challenges and enhance operational efficiency. I have gained hands-on experience as a Data Analyst, where I analyzed complex datasets to generate actionable insights that inform business strategies. Additionally, I have worked as a Service Delivery Coordinator, ensuring the efficient delivery of IT services, resolving issues promptly, and maintaining high customer satisfaction.
Proficient in troubleshooting network and system problems, providing end-user support, and assisting with system administration tasks to ensure seamless operations. I am skilled at collaborating with cross-functional teams to identify business requirements, optimize processes, and implement technology solutions that align with organizational objectives.
Eager to continue growing my technical skills and contribute to a forward-thinking IT team, I am excited to apply my analytical abilities, problem-solving expertise, and passion for technology to support business success and advance in the technology field.