
1. Digital Guest Services System (DGSS) - Business Requirements & System Design (MIS701) - Conducted requirements elicitation and developed Use Case, Sequence, and Class diagrams for a Digital Guest Services System., Designed an end-to-end process flow and defined functional & non-functional requirements ensuring usability, privacy, and system integration.
2. Business intelligence dashboard development for FreshMart Supermarkets (MIS781) - Designed stakeholder-specific Power BI dashboards for sales, inventory, and customer service using cleaned and modeled retail datasets, delivered actionable insights to support strategic decisions, including forecasting, promotion analysis, and inventory optimization.
3. Consultancy Project Plan for the New Richmond Bridge Infrastructure Project (MIS798) - Developed an end-to-end project management plan, including feasibility analysis, stakeholder assessment, governance structure, and procurement planning for a large-scale infrastructure project., Created a detailed WBS, project schedule, milestones, dependencies, and risk assessment using Microsoft Project, ensuring alignment with PMBOK best practices.