Summary
Overview
Work History
Education
Skills
Certification
REFERENCES - via phone call
Timeline
Generic

Ann Evans

63 Sandrabarbara Dr Booral,Qld

Summary

As a carer myself for my adult Son and my elderly Mum I have gained and extensive amount of personal experience dealing with all aspects of my caring role.

With my employment knowledge I have the skills to be able to turn my hand to any role that is asked of me.

I am passionate about supporting those who require the extra hand to help them engage and life a holistic happy life.

I am an well organized, well presented person who is not afraid of any challenges presented to me. I always do my best to ensure that not only my employer but those I support are well looked after.

I pride myself on being tactful, polite, professional, have fun at work with other employees and clients.

On my downtime, I like 4wd'ing, camping, gardening and just relaxing with family and friends.

I commit myself to my job and ensure that I forfil my role whatever that may be to the fullest I can possibly do.

Confidentiality, professionalism and time management are the traits I pride myself in.

Whilst I was manager for my son's soccer team for 6 years, I have successfully completed 'Head and Spinal Injury' Certificate along with my First Aid and CPR. I also have first hand experience in dealing with head and spinal injury in 2 different events that I was one of the first responders to both accidents.

I also was witness to a spinal injury on the soccer field and observed the first aiders (who were off duty paramedics) treat the patient/player.

I have completed many different courses to develop my knowledge and profession development to assist in my carer as a Support Worker/ Office Manager.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Full Time Mum of a Special Needs Child (now Adult)

Home
Hervey Bay, QLD
06.2001 - 02.2024

As a full time carer for my son who has ASD L2, Speech and Language delay, ADHD - Inattentive, Anxiety, Depression I have had extensive insight and experience working with Allied Health professionals with my Son's ongoing needs to help him learn the life skills that he needed so much assistance with.

At every life stage his needs and support changed so I had to adapt my strategy of how his needed a different style of support.

Office Manager

Resonate Programs
Pialba, QLD
06.2019 - 11.2022

My role included the following tasks:

  • hiring staff
  • rostering, and counseling staff
  • facilitated staff meetings
  • invoicing and reconciliation
  • client intake and management of daily supports
  • all client intake paperwork
  • support work when staff away
  • Stakeholder meetings
  • Support Coordination - pro bono - offered as a free service to those clients who didn't have SC in their plan
  • Liasing with medical practitioners regarding client health management
  • Report writing
  • File note writing and training for staff
  • All management duties of running an office
  • designed business logo for all paperwork
  • wrote all Policies and Procedures, Staff contracts, Intake paperwork and all other required forms
  • designed filing system for paperwork folders, online and back up systems
  • Managed Client Programs and support rosters
  • Planned; in conjunction with Client/s; for their STA respite
  • Monitoring of office budget
  • Management of client files
  • wages
  • used Xero program
  • Relationship building between staff and client/s
  • staff training
  • time management skills

The company had a total of 36 clients and 14 staff members

Disability Employment Consultant

Steps Employment
Caloundra, Qld
06.2008 - 12.2010
  • Disability On-Job Support
  • Assistant to various Employment Consultants for those clients I did On-Job Support with
  • Employment Consultant - case load 15 clients
  • Case Management
  • Assistant to Office Secretary when required
  • Developed Office Resource Library
  • Drop in checks on clients in their workplace
  • Use of Denmax system

Education

GED -

DSC - Support Coordination
Qld
10-2023

CERT IV Disability Support

Nambour TAFE
Qld
01-2009

GED -

Carers Qld
Toowoomba, QLD
04-2008

High School Diploma -

Yeronga High School
Yeronga, QLD
01-1985

Skills

  • First Aid and CPR - Simple Solutions Oct 2023
  • Senory Detective Program - Asperger Child - Nelle Francis March 2012 ( I have attended 2 of these programs and James my son has completed the 6 week program which required Parent actively involved)
  • Long Live the Carer Course - Workforce Council - Carers Qld - Feb 2009

Certification

  • Boat License 2012
  • Security Office License 2008

REFERENCES - via phone call

  • Brent Terrett - Team Leader Support Coordination Service Life Choice Hervey Bay 0427 117 191
  • Veronica Vincini - My Hero Disability Service Pialba 0420 900 922
  • Nelle Francis - Aspergers Child - Gympie - 0482 830 158
  • Eva Gerritse - Team Leader Steps Employment -

Timeline

Office Manager

Resonate Programs
06.2019 - 11.2022

Disability Employment Consultant

Steps Employment
06.2008 - 12.2010

Full Time Mum of a Special Needs Child (now Adult)

Home
06.2001 - 02.2024

GED -

DSC - Support Coordination

CERT IV Disability Support

Nambour TAFE

GED -

Carers Qld

High School Diploma -

Yeronga High School
Ann Evans