Ann Jacob

Yogurberry is a self-service frozen yogurt bar. This job entails the following responsibilities;

• Managing the store independently including tasks such as operating the POS machine, cashier balancing, promptly refilling yogurts and toppings, keeping track of stock, maintaining overall store cleanliness
• Assisting customers by explaining the process, recommending flavours and toppings.
• Ensuring all customers feel welcomed, maintaining a positive environment.

Working with children at kids fun club was an eye opener. During my short time there I learnt many skills including;

• communicating with children, in a way that makes them feel heard, and valued.
• Running activities and crafts for the children, that were engaging
• Managing large groups of children
• Reporting any accidents to the coordinator, according to proper protocols.
• Defusing arguments between the children, ensuring each child was heard.
• Cleaning and preparing snacks, following Food Health and Safety standards.
• Engaging with the children

Working at the cheesecake shop was an amazing experience. During my time there I learnt many valuable skills, including the following;

• Working effectively in fast-paced environments.
• Self-motivation, with a strong sense of personal responsibility.
• The ability to learn quickly and adapt to new situations.
• Demonstrate respect, friendliness and willingness to help wherever needed.
• Overall strengthening communication skills through regular interactions with others.