Amber Liu
Caulfield,Australia
Summary
Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.
Overview
3
3
years of professional experience
Work History
Sales Assistant
UGG Moorabin
02.2024 - 10.2024
- Company Overview: Australia
- Provided personalized customer service by assisting customers in selecting the right footwear and apparel, ensuring a positive shopping experience
- Managed stock levels, organized displays, and ensured the store maintained a clean and appealing appearance
- Processed transactions quickly and accurately, and handled customer inquiries and returns professionally
- Collaborated with team members to meet and exceed sales targets
- Australia
Volunteer for Children Hospital
University of Melbourne
04.2024 - 05.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
All Rounder
Bubblecup Chadstone
12.2024 - Current
- Opened and closed the store, ensuring all equipment and ingredients were properly set up and stored
- Prepared a variety of teas, toppings, and other ingredients to maintain efficient service
- Made high-quality bubble tea beverages according to company recipes and customer preferences
- Took orders, handled transactions, and provided excellent customer service to enhance the customer experience
All-Rounder
Omi - Chadstone
06.2022 - 03.2023
- Company Overview: Australia
- Gained valuable experience handling various tasks and responsibilities efficiently, including customer service, inventory management, and food preparation
- Australia
Education
Bachelor of Science - Pharmacology
University of Melbourne
Parkville, VICHigh School Diploma -
Korowa Anglican Girls' School
11.2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Time management
Availability
Full time
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Timeline
All Rounder
Bubblecup Chadstone
12.2024 - Current
Volunteer for Children Hospital
University of Melbourne
04.2024 - 05.2024
Sales Assistant
UGG Moorabin
02.2024 - 10.2024
All-Rounder
Omi - Chadstone
06.2022 - 03.2023
Bachelor of Science - Pharmacology
University of Melbourne
High School Diploma -
Korowa Anglican Girls' School
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