Ann Le Comte

• Researched vendors and locations, liaised between event staff and facilities and arranged teams to coordinate event setup and teardown.
• Developed and maintained year-round calendar of events, raised brand awareness and drove engagement with consumers and partners.
• Establish and maintain an effective communication link with management and staff at all levels including Councillors, residents and suppliers.

• Maintain a close working relationship with CEO, Mayor’s and other directorate’s EA’s

• Established clear objectives and goals for each event, drove execution toward goals and measured and monitored results to track impact.
• Created marketing plans, grew event attendance each year and partnered with local venues to confirm continued top service.
• Managed venue, labour and technical efforts of internal and external partners to successfully execute [Number] events per year.
• Surveyed and analysed event and strategy success and orchestrated improvements that increased attendee satisfaction.
• Managed administrative logistics of events planning,
• Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
• Supervised onsite team of caterers, audio-visual technicians, and facility management team.
• Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
• Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and trained and supported team members and volunteers.

• Prioritised manager's work calendar and scheduled appointments, meetings and travel.
• Coordinated travel arrangements by booking airfare, hotel and ground transportation
• Performed tasks and projects as assigned by Manager. Assisted with planning, development and implementation of branch projects and programs.
• Drafted agendas, recorded minutes and created documents for meetings.
• Supported room reservations, agenda preparation and calendar maintenance for meetings and events.
• Managed content on website, delivering prompt updates
• Processed invoices and expenses to ensure on-time payment.
• Produced accurate internal and external correspondence
• Developed familiarity with organisations services and to accurately respond to customer inquiries.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Coached new employees on administrative procedures and policies
• Sorted and distributed office mail
• Restocked supplies and placed purchase orders to maintain adequate stock levels.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Responded to inquiries from callers seeking information.
• Enhanced projects with efficient schedules, coordinated related documents and organised resources to support unique demands.
• Received and routed business correspondence to correct departments and staff members.
• Monitored premises, screened visitors, updated logs and issued passes to maintain security.
• Recorded minutes at meetings adhering to proper procedures.