Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ann-Marie Cotsonis

Parramatta,NSW

Summary

Adept at enhancing guest experiences through exceptional service, as demonstrated at Grill'd Healthy Burgers. Skilled in teamwork and communication, I excel in fast-paced environments, ensuring operational efficiency. My ability to multitask and prioritize guest satisfaction has been pivotal in my roles, showcasing my commitment to excellence in customer interaction. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

3
3
years of professional experience

Work History

Restaurant Team Member

Grill'd Healthy Burgers
09.2021 - Current
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Prepared food orders, cooking on grill and operating fry station.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Operated register to process payments and collect cash payment for order totals.

Kitchenhand - Workplacement

Bondi Pizza
03.2023 - 03.2023
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.

Kitchenhand - Work Placement

Ridges Hotel
03.2022 - 03.2022
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Education

High School Diploma -

Ryde Secondary College
Ryde, NSW
09.2023

Skills

  • Strong teamwork
  • Cleaning and sanitizing
  • Verbal and written communication
  • Guest experiences
  • Hygiene practices
  • Supply Restocking
  • Food presentation
  • Exceptional customer service

Timeline

Kitchenhand - Workplacement

Bondi Pizza
03.2023 - 03.2023

Kitchenhand - Work Placement

Ridges Hotel
03.2022 - 03.2022

Restaurant Team Member

Grill'd Healthy Burgers
09.2021 - Current

High School Diploma -

Ryde Secondary College

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Ann-Marie Cotsonis