Summary
Overview
Work History
Education
Skills
Timeline
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Ann Nguyen

Adelaide,SA

Summary

I am a Bachelor of Business graduate with strong academic record, three year experience in quality customer services and solid computer skills.

I am dedicated, enthusiastic and looking for a position in accounting and finance where I can utilise my skills, put my learning into practice and make contribution.

I am eager to learn and excited about beginning my career in this dynamic industry.

Overview

4
4
years of professional experience

Work History

Sales Assistant

Universal Stores Group
01.2021 - Current
  • Provide quality and friendly customer service in person and over the phone.
  • Handle customer inquiries, complaints, and returns professionally, ensuring a positive experience for all customers.
  • Being responsible for processing cash, card payments and customer refunds
  • Assist customers on product selection, locate products and check store system for merchandise at other sites.
  • Involve in controlling stock, stocking shelves with merchandise and receiving stock delivery
  • Train new staff

Financial Assistant Intern

LMS Energy
02.2023 - 05.2023
  • Assist in preparing monthly financial statements for timely review and analysis.
  • Ensure financial reporting accuracy by reconciling account balances and investigating discrepancies.
  • Assist in dealing with customer enquiries and complaints.
  • Develop proficiency in using MYOB for efficient data management, analysis, and reporting.

Education

Bachelor of Finance And Banking -

The University of Adelaide
02-2024

Skills

  • Accounting and Financial Skills
  • Account Receivable and Payable
  • Accounting and Financial Systems
  • Cost Management
  • Financial Statements
  • Balance Sheet
  • Audits
  • Computer Skills
  • Advanced user of Word, Excel, Power Point, Access and Project
  • Proficient user of MYOB
  • Communication and Teamwork
  • Able to communicate effectively in a professional business manner and as a member of a team through study and work
  • Customer Service
  • Three years of hands on experience of effective customer service in person and over the phone
  • Analytical and Problem Solving Skills
  • Strong ability to identify and tackle problems, create strategies and develop practical solutions through many projects in University
    Able to resolve many customer enquiries and concerns at work
  • Ability to meet deadlines and work under pressure

    • Working while studying a full-time bachelor degree has helped enhance my time management skills to multitask and work under pressure

    Language Skills

    Fluent in spoken and written English and Vietnamese

Timeline

Financial Assistant Intern

LMS Energy
02.2023 - 05.2023

Sales Assistant

Universal Stores Group
01.2021 - Current

Bachelor of Finance And Banking -

The University of Adelaide

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Ann Nguyen