Phuong Anh Nguyen
Melbourne,VIC
Summary
Hi, my name is Phuong Anh Nguyen, but you can call me Ann Nguyen.
I’m currently pursuing a Bachelor of Information Technology at Melbourne Polytechnic, majoring in Software Development.
After spending two years in Australia working in a different industry, I’ve gained valuable life experience and clarity about my career goals. Now, I’m excited to fully commit to my passion for technology and software development.
I’m actively seeking an entry-level IT role where I can contribute real value to a company while continuing to grow my skills. I’m especially interested in opportunities that challenge me intellectually and allow me to apply what I’ve learned in practical, meaningful ways.
Overview
1
1
year of professional experience
Work History
Kitchen Hand
Dooboo
Noble Park, VIC
02.2024 - Current
- Trained new chefs on proper cooking techniques and menu items.
- Managed daily operations of the kitchen including scheduling shifts for staff.
- Prepared high-quality dishes according to established recipes.
- Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
- Planned menus, ordered supplies and managed kitchen staff.
Front of House Employee
Dooboo
Noble Park, VIC
02.2024 - Current
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Greeted customers and provided friendly customer service.
- Informed customers of daily specials, menu items, and restaurant policies.
Education
Bachelor of Information Technology - Information And Communication Technology
Melbou
Preston, VIC03-2027
Skills
- Quick Adaptation to New Technologies
Rapidly learns and applies new tools, programming languages, and systems in fast-paced environments Demonstrated through successful onboarding to unfamiliar platforms during project deployments - Analytical Decision-Making
Makes informed technical and operational decisions based on data, user needs, and risk assessment Proven ability to choose scalable solutions under time constraints - Technical Documentation Writing
Creates clear, concise, and user-friendly documentation for system processes, APIs, and internal tools Experienced in preparing SOPs, installation manuals, and developer guides
- Training & Technical Knowledge Transfer
Delivers structured training sessions and one-on-one mentoring to junior staff or clients Skilled in breaking down complex technical concepts for non-technical users - Creative Problem Solving
Solves technical issues efficiently through root-cause analysis and cross-functional collaboration Frequently recognized for turning blocked tasks into forward progress - Composure Under Pressure
Maintains focus and effective communication during outages, system failures, and high-stakes deadlines Known for resolving critical issues without escalation
Timeline
Kitchen Hand
Dooboo
02.2024 - Current
Front of House Employee
Dooboo
02.2024 - Current
Bachelor of Information Technology - Information And Communication Technology
Melbou
Similar Profiles
Kanussanun RattanavichanKanussanun Rattanavichan
Restaurant Manager at DoobooRestaurant Manager at Dooboo
Elina SecahusadaElina Secahusada
Front of House Staff Member at DooBooFront of House Staff Member at DooBoo
Emily LiangEmily Liang
Waitress Trainer, Cashier at DoobooWaitress Trainer, Cashier at Dooboo
Sunny NguyenSunny Nguyen
Team Projects or Group Work at High SchoolTeam Projects or Group Work at High School
Gurpreet KaurGurpreet Kaur
Client Support Professional Specialist at Australian UnityClient Support Professional Specialist at Australian Unity