Ann O'Neill
Summary
A mature, experienced personal carer with great attention to detail and a warm, caring & compassionate personality. Strong commitment to Catholic faith and supporting the aged to feel valued, safe and comfortable.
Overview
36
36
years of professional experience
Work History
Personal Care Attendant
Mercy Health, Rice
01.2021 - Current
- Who provides a high quality person centred approach to all residents
- Whilst aiming to empower residents by encouraging independence I provide both physical and emotional support
Pastoral Carer
05.2023
- I've been able to bring the skills & abilities that I have and share them with the kindness and gentleness that I am known for.
Support worker
Mercy Health
01.2019 - Current
- Who offers a variety of supports such as cleaning, shopping, personal care, companionship and advocacy allowing clients to stay living in their homes for longer using the skills listed above.
Homemaker
- From 1998
- The greatest accomplishment of my life~ raising my eleven beautiful children
- This amazing time of my life has shaped me into the person I am today and taught me many skills such as compassion, empathy, forgiveness, calmness etc Having two children with extra needs I also learnt the importance of advocating for people.
Funeral Assistant/ Prepaid Funeral Consultant/ Funeral Director
Tuckers/Hepner Funeral Services
01.1988 - 01.1998
- Meeting with family and friends of people who had died and assisting them to plan a meaningful funeral for their loved one
- Walking with them on their grief journey was indeed a privilege that was met with sensitivity, compassion and gentleness.
Education
Diploma of Community Services -
2023
Certificate 111 - Individual Support (Ageing, Hac) - undefined
2021
Training Mental Health First Aid - undefined
2021
Certificate IV Mental Health. GenU - undefined
2020
Certificate III Community Services. The Gordon - undefined
2019
Certificate in Funeral Management (Dux) AFDA (Australian Funeral Directors Association) - undefined
1992
Level 11 First Aid 2019, 2021 Lifeline Training Course for Calltakers - undefined
1986
Skills
- Demonstrated ability to work both individually and within a team
- Demonstrated pastoral ability & faith commitment
- Exceptional active listening, communication and relational skills
- Friendly, approachable, and proactive
Timeline
Pastoral Carer
05.2023
Personal Care Attendant
Mercy Health, Rice
01.2021 - Current
Support worker
Mercy Health
01.2019 - Current
Funeral Assistant/ Prepaid Funeral Consultant/ Funeral Director
Tuckers/Hepner Funeral Services
01.1988 - 01.1998
Homemaker
Diploma of Community Services -
Certificate 111 - Individual Support (Ageing, Hac) - undefined
Training Mental Health First Aid - undefined
Certificate IV Mental Health. GenU - undefined
Certificate III Community Services. The Gordon - undefined
Certificate in Funeral Management (Dux) AFDA (Australian Funeral Directors Association) - undefined
Level 11 First Aid 2019, 2021 Lifeline Training Course for Calltakers - undefined
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