Ann Parker
Eglinton
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
2026
2026
years of professional experience
Work History
Small Business Owner
HIFU Studios
BATHURST/DUBBO
10.2024 - Current
- Created effective business plans to focus strategic decisions on long-term objectives.
- Ensured compliance with state regulations regarding health codes and safety protocols within the salon.
- Identified opportunities for improvement within existing procedures and processes at the beauty salon.
- Oversaw day-to-day operations of the beauty salon ensuring smooth functioning of all activities.
- Performed administrative duties such as payroll processing and bookkeeping activities.
- Monitored inventory of supplies, managed budget and requisitioned supplies, equipment, and services.
- Inspected work areas and operating equipment and confirmed cleanliness and maintenance.
- Collaborated with colleagues from similar businesses to exchange ideas related to marketing strategies or operational efficiencies.
- Maintained inventory of tools, equipment, products, and supplies necessary for daily operations.
- Drove impeccable customer service and inspired team members to cultivate loyal business relationships with clientele.
- Resolved customer complaints in a timely manner by providing appropriate solutions or alternatives.
- Maintained updated knowledge through continuing education and advanced training.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Small Business Owner
Urban Body
Bathurst
06.2020 - 08.2024
- Ensured compliance with state regulations regarding health codes and safety protocols within the salon.
- Hired, trained, scheduled, and evaluated staff members in order to maintain high standards of service.
- Oversaw day-to-day operations of the beauty salon ensuring smooth functioning of all activities.
- Performed administrative duties such as payroll processing and bookkeeping activities.
- Created and managed the budget for all salon-related expenses, including supplies and personnel.
- Inspected work areas and operating equipment and confirmed cleanliness and maintenance.
- Analyzed sales data to determine trends in demand for services or products offered by the salon.
- Designed attractive displays to showcase products available at the salon.
- Drove impeccable customer service and inspired team members to cultivate loyal business relationships with clientele.
- Resolved customer complaints in a timely manner by providing appropriate solutions or alternatives.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Identified needs of customers promptly and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Small Business Owner
Bathurst Home Hire
Bathurst
04.2013 - 10.2022
Small Business Owner
Play On Wheels & Twisted Chip
BATHURST
09.2007 - 05.2019
Small Business Owner
The Brew Drive Thru
BATHURST
09.2014 - 08.2018
Subdivision Development
Ann Parker
Eglinton
Registered Nurse
Mental Health TAFE NSW
BATHURST
Registered Nurse
Adult Community Mental Health
BATHURST
Registered Nurse, Operating Room
St Vincents Hospital
Education
Bachelor of Nursing - Nursing
Charles Sturt University
Bathurst, NSW11-1997
Dental Assistant Certificate - Dental Assistant
Redfern College TAFE
Redfern, NSW03-1990
High School Diploma -
Bathurst High School
Bathurst, NSW12-1989
Skills
- Business planning
- Budget management
- Customer relationship management
- Regulatory compliance
- Team leadership
- Staff training
- Problem solving
- Time management
- Customer service
- Data analysis
- Operational efficiency
- Staff scheduling
- Project management
- Employee performance management
- Analytical thinking
- Performance management
- Conflict resolution
- Team building
- Problem-solving
- Decision-making
- Written communication
- Goal setting
- Staff hiring
- Attention to detail
- Organizational skills
- Communication
- Excellent communication
- Business management
- Business intelligence
- Delegation
- Relationship building
- Team collaboration
References
References available upon request.
Timeline
Small Business Owner
HIFU Studios
10.2024 - Current
Small Business Owner
Urban Body
06.2020 - 08.2024
Small Business Owner
The Brew Drive Thru
09.2014 - 08.2018
Small Business Owner
Bathurst Home Hire
04.2013 - 10.2022
Small Business Owner
Play On Wheels & Twisted Chip
09.2007 - 05.2019
Subdivision Development
Ann Parker
Registered Nurse
Mental Health TAFE NSW
Registered Nurse
Adult Community Mental Health
Registered Nurse, Operating Room
St Vincents Hospital
Bachelor of Nursing - Nursing
Charles Sturt University
Dental Assistant Certificate - Dental Assistant
Redfern College TAFE
High School Diploma -
Bathurst High School
Similar Profiles
Rebekah PellotRebekah Pellot
Parking Production at CBS Studios , NBC Studios and Warner Brothers StudiosParking Production at CBS Studios , NBC Studios and Warner Brothers Studios
NOAH LASHLYNOAH LASHLY
Production Secretary at Amazon Studios ; NETFLIX ; Walt Disney StudiosProduction Secretary at Amazon Studios ; NETFLIX ; Walt Disney Studios
Mark ScrivenMark Scriven
Owner/Operator at AJ Studios, LLC DBA Board & Brush Creative StudiosOwner/Operator at AJ Studios, LLC DBA Board & Brush Creative Studios
Brooke SommervilleBrooke Sommerville
OSHC Educational Leader/Assistant Manager at The Atlantis GroupOSHC Educational Leader/Assistant Manager at The Atlantis Group
Ava MillsAva Mills
Traffic Controller at ContraflowTraffic Controller at Contraflow