Summary
Overview
Work History
Skills
Languages
Certification
Driving licenses
Education
Timeline
Waitress

Anna Banfi

Perth,Australia

Summary

I am a friendly and skilled professional with experience in supporting restaurant and hotel operations. I have worked in various environments, including bakeries, pastry shops, business restaurants, summer events, lounge bars, catering, pubs, resorts, and alpine refuges. I work well with servers, hosts, and managers to help ensure smooth operations and I am always happy to assist customers with any requests. In addition to my work in hospitality, I am passionate about nature and wildlife. I love spending time outdoors, whether it's observing and photographing animals in the mountains near my home or while traveling. The mountains are a special place for me, not only because of the natural beauty but also for the opportunity to explore new cultures, meet different people, and challenge myself through trekking. This connection with nature inspires me to seek out roles in outdoor or agricultural environments, where I can contribute to hands-on work and continue to learn. I approach every opportunity with a willingness to help, learn, and grow, and I always try to bring a positive and hardworking attitude to the team.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Waitress

Longview
09.2024 - Current
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality
  • Operated POS terminals to input orders, split bills and calculate totals
  • Explained menu options to guests, offered suggestions and took orders for food and beverages

Waitress

Vinpopuli
09.2024 - 10.2024
  • Answered questions about menu items, ingredients, and pricing
  • Served food and beverages to patrons and confirmed complete orders

Assistant Manager

Rifugio Brunone
05.2024 - 08.2024
  • Company Overview: Company Overview: Baroni al Brunone is an alpine refuge located at an altitude of2297m in pre-alps
  • Described tour points of interest to group members, responding to general inquiries and questions, served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences

Catering Manager

Tassino eventi
04.2023 - 04.2024
  • Successfully managed a catering team of 10 staff members to ensure the correct functioning of the event
  • Collaborated with executive chefs and kitchen staff to ensure food quality and presentation

Head Waitress

Polisena
10.2022 - 02.2023
  • Tested wines throughout the production cycle to ensure quality standards were met
  • Explained menu options to guests, offered suggestions and took orders for food and beverages

Hotel Housekeeper / Head Waiter

Hotel Panoramico & Spa
08.2019 - 09.2022
  • Contributed to the overall positive image of the hotel through meticulous attention to cleanliness and guest interactions
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations

Skills

  • Strong multitasking
  • Customer service
  • Cleanliness
  • Attention to detail
  • Hospitality service expertise
  • Payment processing

  • Complex Problem-solving
  • Housekeeping
  • Food safety
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving

Languages

Italian
English

Certification

  • Paragon Corporate Training Perth RSA
  • DoFoodSafety Food Handler Course

Driving licenses

Australian and Italian drive licences

Education

  • Bauer Milano

     Master's degree in Motion Design


  • Accademia di Belle Arti di Bergamo

     Bechelor's degree in Fine Arts


  • Liceo Artistico Statale di Bergamo

     High School specialization in Art

Timeline

Waitress

Longview
09.2024 - Current

Waitress

Vinpopuli
09.2024 - 10.2024

Assistant Manager

Rifugio Brunone
05.2024 - 08.2024

Catering Manager

Tassino eventi
04.2023 - 04.2024

Head Waitress

Polisena
10.2022 - 02.2023

Hotel Housekeeper / Head Waiter

Hotel Panoramico & Spa
08.2019 - 09.2022
Anna Banfi