Anna Brooks
Sydney,NSW
Summary
Collaborative leader partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse stakeholders in dynamic, fast-paced settings. Results-oriented achiever exceeding targets and driving success in fast-paced environments. Strategic thinker with hands-on experience delivering impactful solutions to enhance organisational performance. Strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success, achieve positive results, tackle new challenges, and advance organisational objectives with dedication and enthusiasm
Overview
21
21
years of professional experience
Work History
General Manager of Property Management
Highland Property Group
01.2024 - 04.2025
- Oversaw a team of 50 professionals across Sydney’s Eastern Suburbs, Inner West, Sutherland Shire, and Bowral, with a strong focus on driving operational excellence and business growth.
- Developed and implemented best practices to optimise performance, increase revenue, and achieve strategic business objectives.
- Proven experience in negotiating and executing rent roll acquisition deals.
- Scaled portfolios under management (PUM) and led successful onboarding of both staff and assets, while restructuring operations to reduce costs and improve revenue alignment.
- Led the review, implementation, and optimisation of property technology solutions to improve efficiency and service delivery.
- Managed and collaborated with remote teams to streamline workflows and enhance productivity across the organisation.
- Strong working knowledge of property legislation, with a practical and strategic approach to compliance and risk management within a business context.
General Manager of Property Management
McGrath Estate Agents
12.2021 - 01.2024
- As a leader overseeing a team of 40+ professionals across Sydney’s Eastern Suburbs, Inner West, and Northwest, dedicated to driving business growth through strategic planning, operational excellence, and team development. My core focus was on implementing best practices to optimise performance, increase revenue, and deliver exceptional results in property management.
- I have a proven track record of leading high-performing Business Development Managers, with a strong emphasis on organically generating new business. A key part of my role includes the recruitment and retention of top talent to maintain superior service standards and ensure long-term client satisfaction.
- With strong problem-solving abilities and a collaborative approach, I work closely with head office to align local operations with broader business strategies and clearly communicate our vision for sustainable growth.
Area Manager
McGrath Estate Agents
07.2018 - 12.2021
- Experience in all aspects of residential property management. An effective communicator and skilled in complex real estate negotiations, working with investors to manage valuable assets throughout Sydney. Initially, a Senior Property Manager overseeing a portfolio of over 370 executive clients and properties, and now as an Area Manager looking after a high-performing team covering Sydney’s executive eastern beaches region.
Team Leader
McGrath Estate Agents
01.2015 - 07.2018
- Licensed Real Estate Agent currently managing, mentoring, and training a team of 10 in all facets of residential property management. Our core focus is customer service and support.
Executive Portfolio Manager
McGrath Estate Agents
05.2011
- Senior Property Manager of an executive portfolio with over 370 exclusive properties in Sydney's eastern suburbs.
Owner Relationship Executive
RUN Property
09.2006 - 01.2011
Sales support and Marketing
LJ Hooker Newtown
03.2004 - 08.2006
Education
Certificate III - Licesned Real Estate Agent - Class 1
Think Real Estate
Sydney, NSW01-2014
Skills
- Interpersonal skills
- Operations management
- Executive support
- Customer-oriented
- Customer relations
- Team leadership
- Administrative skills
- Quality management
Timeline
General Manager of Property Management
Highland Property Group
01.2024 - 04.2025
General Manager of Property Management
McGrath Estate Agents
12.2021 - 01.2024
Area Manager
McGrath Estate Agents
07.2018 - 12.2021
Team Leader
McGrath Estate Agents
01.2015 - 07.2018
Executive Portfolio Manager
McGrath Estate Agents
05.2011
Owner Relationship Executive
RUN Property
09.2006 - 01.2011
Sales support and Marketing
LJ Hooker Newtown
03.2004 - 08.2006
Certificate III - Licesned Real Estate Agent - Class 1
Think Real Estate
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