Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Anna Browning

Summary

I am a proactive and dedicated Recruitment Consultant / Human Resources Assistant, skilled in supporting employees and employers in improving organisational efficiency. My in-depth understanding of customer service, data entry, problem solving skills and time management has allowed me to succeed and take on new professional challenges. I am dedicated to training and mentoring top talent while cultivating a productive work culture. My attribute to have a positive attitude allows me to maintain a great work ethic whilst delivering encouragement and feedback to help employees be successful.

Currently based in Sydney and moving to Reedy Creek, Gold Coast. Seeking opportunities in the Gold Coast.

Overview

5
5
years of professional experience

Work History

Recruitment Consultant - Finance & Accounting

Sharp & Carter Recruitment Agency
02.2024 - Current
  • Built strong relationships with clients through regular communication and understanding their unique needs.
  • Negotiated competitive compensation packages on behalf of clients and candidates to ensure successful placements.
  • Improved client satisfaction by consistently providing high-quality candidates for various positions.
  • Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
  • Contributed to business development efforts by identifying potential new clients within target industries or markets.
  • Assisted with writing job postings and job descriptions for boards.
  • Provided detailed feedback to both clients and candidates after interviews, facilitating continuous improvement in the recruitment process.
  • Successfully completed the Graduate Program, achieving all set KPIs.

Human Resources Coordinator

Hyatt Regency Sydney
05.2023 - 12.2024
  • Handled on-boarding process for newly hired employees.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training documents for new employees.
  • Prepared employee contracts and assisted external payroll team by providing correct paperwork and details of employees.
  • Maintained HR database through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Coordinated training and personal development classes for staff members.
  • Assisted with writing job advertisements and job descriptions.
  • Improved office efficiency by effectively managing internal communications and correspondence.

Manager on Duty

Mullanes Hotel
05.2021 - 01.2024
  • Started as bar and gaming attendant then promoted to Manager on Duty.
  • Coordinate and supervise new staff by providing training in order to keep efficiency through the workplace.
  • Utilised customer service skills and built relationships with local and new customers.
  • Produced daily/nightly reports of KPI goals and effectively communicated these with team to reach set goals.
  • Creating schedules and plans as promotional work for events which included selecting and promoting prizes for gaming customers.

School Learning Support Officer

Sherwood Ridge Primary School
05.2022 - 04.2023
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day to day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm to encourage students.
  • Supported student learning objectives through personalized and small group assistance.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Promoted physical, mental and social development using classroom games and activities.

Stock Inventory Manager

Cotton On
11.2019 - 02.2022
  • Started as a casual retail assistant then promoted to stock manager.
  • Utilised customer service skills to fulfill customers' needs.
  • Developed creative skills through visual merchandising to display items in an appealing way.
  • Coordinated new staff by providing training in order to keep efficiency in the workplace and ensure staff worked as a team.
  • Reached store KPIs by encouraging staff to work efficiently as a team.
  • Utilised organisation and time management skills to get stock in the store to sell.
  • Received and utilised feedback from area managers to improve stock flow in a fast-paced environment.

Education

Bachelor of Psychology -

Macquarie University
06.2024

Skills

  • Effective communication skills with stakeholders
  • Employee onboarding and development
  • Efficient and detail-oriented
  • Strong organisation and planning skills for efficient task completion
  • Capable leadership skills through management experience in the retail and hospitality industry
  • Customer retention strategies
  • Telephone management
  • Experience in setting and reaching KPI goals
  • Ability to accept and take on feedback
  • Proficient in MS, Jobadder and Peoplesoft
  • Good analytical and problem-solving skills

References

Ashley Howard: Cotton On Manager

Michelle Clarke: Mullanes Hotel Manager

Shannaye Hirst: Hyatt Regency Sydney Human Resources Manager

Timeline

Recruitment Consultant - Finance & Accounting

Sharp & Carter Recruitment Agency
02.2024 - Current

Human Resources Coordinator

Hyatt Regency Sydney
05.2023 - 12.2024

School Learning Support Officer

Sherwood Ridge Primary School
05.2022 - 04.2023

Manager on Duty

Mullanes Hotel
05.2021 - 01.2024

Stock Inventory Manager

Cotton On
11.2019 - 02.2022

Bachelor of Psychology -

Macquarie University

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Anna Browning