Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANNA CURREN

Porepunkah,VIC

Summary

Hardworking and versatile professional well-versed in overseeing financial performance. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, trust account reconciliations, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management.

Recognized for exemplary customer service and team collaboration. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience

Work History

Cafe Owner

CABBAGE TREE CREEK CAFE & GIFTWARE
CABBAGE TREE CREEK , VIC
02.2022 - 07.2025
  • Processed payments, calculated taxes, and prepared invoices for customers.
  • Handled customer inquiries, complaints, and returns professionally.
  • Provided excellent customer service to ensure customer satisfaction.
  • Developed seasonal menus to attract diverse customer preferences.
  • Identified potential suppliers and negotiated contracts with vendors for best prices on goods.
  • Maintained financial records for the cafe, such as sales figures and profits and losses.
  • Ensured compliance with health codes by regularly inspecting kitchen area and equipment.
  • Implemented cost-saving strategies to reduce overhead expenses without sacrificing quality of products or services offered.
  • Managed marketing campaigns through social media platforms to reach target customers.
  • Established relationships with local businesses and organizations in order to promote events at the cafe.
  • Assisted with menu development by testing out recipes before introducing them to customers.
  • Conducted regular inventory checks of food items stored in the kitchen area.
  • Performed routine maintenance tasks such as cleaning tables and chairs or restocking supplies.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Trained and supervised staff to ensure quality service standards.

DIRECTOR

ANKA BOZ PTY LTD T/AS ORBOST DISTRICT REAL ESTATE
ORBOST, VIC
12.2019 - 06.2022
  • Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
  • Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
  • Conducted property inspections to ensure compliance with applicable regulations and standards.
  • Negotiated purchase agreements and contracts with buyers and sellers.
  • Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
  • Generated leads through networking activities such as cold calls and referrals from past clients.
  • Maintained updated knowledge of local real estate markets.
  • Provided guidance to clients throughout the entire buying or selling process.
  • Prepared comparative market analysis to estimate properties' value.
  • Ensured all transactions followed state laws regarding real estate practices.
  • Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
  • Coordinated appointments to show homes to prospective buyers.
  • Researched current listings available in the area using multiple online resources.
  • Created detailed property descriptions for use in marketing material.
  • Responded promptly to client inquiries via phone or email.
  • Managed real estate transactions from initiation to closing.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Presented properties to potential buyers to address questions or concerns.
  • Verified accuracy of documentation and fund disbursements for sales.
  • Liaised with real estate attorneys to assist with deal-related questions.

ADMINISTRATION CLERK

HILL LIVESTOCK & REAL ESTATE PTY LTD
Omeo, Vic
03.2011 - 10.2019
  • Managed daily office operations, including scheduling appointments and managing incoming calls.
  • Prepared and processed documents such as invoices, reports, memos and correspondence.
  • Organized and maintained filing systems both electronically and manually.
  • Performed data entry duties to update client information in databases.
  • Provided assistance to other departments when needed.
  • Ordered supplies and equipment as needed.
  • Answered inquiries from customers regarding services or products offered by the company.
  • Maintained accurate records of financial transactions using accounting software programs.
  • Reviewed all invoices for accuracy prior to processing payment requests.
  • Verified vendor invoices against purchase orders before submitting them for payment approval.
  • Ensured compliance with applicable laws, regulations and policies of the organization.
  • Processed employee payrolls according to established guidelines.
  • Answered phone to take messages or redirect calls to colleagues.
  • Maintained records and personnel files to drive administration and office support.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Greeted and signed in visitors to facilitate front office operations.
  • Monitored logs and work records to track and manage reports, inventory and supplies.
  • Processed incoming mail and packages and placed envelopes in bins for employees.
  • Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
  • Answered telephones, directed calls and took messages.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Completed and mailed contracts, invoices or checks.
  • Delivered messages and ran errands.

Motel Front Desk Clerk

COLONIAL MOTEL OMEO
OMEO, VIC
01.2014 - 02.2019
  • Greeted guests upon arrival, verified reservations and assigned rooms.
  • Provided information to guests regarding local attractions, restaurants, directions and other services.
  • Answered incoming calls from customers inquiring about availability of lodging accommodations.
  • Explained hotel policies and procedures to guests in an efficient manner.
  • Maintained accurate records of guest accounts and completed daily reports as required by management.
  • Handled customer complaints or issues in a professional manner while adhering to company policy.
  • Maintained cleanliness of the front desk area at all times.
  • Responded promptly to emails sent by customers regarding their stay at the motel.
  • Ensured that all safety protocols were followed when dealing with guests or handling cash transactions.
  • Performed basic administrative tasks such as filing documents, entering data into computer systems and preparing correspondence.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Answered telephones and greeted visitors to assist, answer questions and direct.

Education

Year 11 - Secretarial Studies and Office Administration

BRIGHT HIGHER ELEMENTARY SCHOOL
Bright, VIC
12-2015

Skills

  • Operations Management
  • Business Administration
  • Budget Control
  • Staff Management
  • Contract Negotiation
  • Fundraising Events
  • Financial Management
  • Company Guidelines
  • People Management
  • Organizational Development
  • Sales Management
  • Financial Reporting
  • Contract and Vendor Management
  • Legal and Regulatory Compliance
  • Negotiation

Timeline

Cafe Owner

CABBAGE TREE CREEK CAFE & GIFTWARE
02.2022 - 07.2025

DIRECTOR

ANKA BOZ PTY LTD T/AS ORBOST DISTRICT REAL ESTATE
12.2019 - 06.2022

Motel Front Desk Clerk

COLONIAL MOTEL OMEO
01.2014 - 02.2019

ADMINISTRATION CLERK

HILL LIVESTOCK & REAL ESTATE PTY LTD
03.2011 - 10.2019

Year 11 - Secretarial Studies and Office Administration

BRIGHT HIGHER ELEMENTARY SCHOOL

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