I'm a passionate people professional with 20+ years experience in HR. I bring integrity, authenticity, empathy, business acumen and a passion for the bigger picture. I strive for excellence, develop trusted relationships, and focus on getting things done.
Overview
24
24
years of professional experience
Work History
Associate People & Culture Business Partner
Warren and Mahoney Architects
05.2022 - Current
Support 110+ people across the Melbourne, Sydney and Wellington studios (travelling regularly to Sydney and Wellington)
Provide pragmatic and commercial HR advice and support to leaders/internal clients across the full range of people management issues
Manage employee relations and serve as the go-to-contact for enquiries, fostering open communication and investigating and resolving conflicts to maintain a positive work environment
Guide leaders and employees on company policies, programs, benefits and salary administration
Understand each studio’s strategic objectives and the company’s annual business plan objectives, and work with the Group People and Culture Officer (GPCO) on people initiatives to achieve those goals
Facilitate positive working relationships and opportunities for collaboration between others in the organisation to promote Warren and Mahoney’s One Studio approach
Partner with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization
Ensure the GPCO and other key leaders are kept informed of all HR related issues which may adversely affect the company’s reputation or lead to legal proceedings
Facilitate communication between employees and management by conducting regular feedback sessions and proactively addressing concerns
Advise leaders on best practice for employee growth and retention
Associate Consultant Interior Design
Bespoke Careers
04.2021 - 05.2022
Worked with over 80 design practices to fill interior design vacancies
Developed strong client and candidate relationships
Matched candidates with positions
Met weekly, quarterly and annual targets
Team Coordinator
Bespoke Careers
09.2019 - 04.2021
Supported a team of consultants
Managed candidate applications and communication, and led team reviews
Composed ad copy for all Melbourne roles
Implemented process improvement efficiencies
Trained and mentored new staff
Talent Manager
Bespoke Careers
02.2016 - 09.2019
Contributed to the placement of 40 candidates through warm call resourcing
Built strong relationships with candidates
Met and exceeded call targets
Implemented process improvement efficiencies
Trained and mentored new staff
Human Resources Systems Administrator
WHK
08.2010 - 01.2013
Provided system support to over 80 HR and payroll super users across 19 firms for the Alesco (HR & Payroll) and Southrock (Performance and Learning Management) databases
Developed company-specific system user guides and training materials
Developed and executed training sessions to Payroll and HR staff
Produced reports and statistics for senior executives
Liaised with end users, super users, vendors, software helpdesks and the senior executive team
Human Resource Manager
Bates Smart Architects
04.2007 - 07.2010
Led the HR function
Managed the end-to-end recruitment process
Supported Directors, Senior Leadership Team and staff during significant organisational restructures
Initiated and developed HR processes and procedures, including an induction process, progress reviews, annual performance appraisals, staff incentives, exit interviews and staff health and well-being initiatives
Led and mentored a small team
Provided advice to staff and managers on HR matters
Produced regular reports on HR statistics, trends and issues for company directors
Established and maintained relationships with various external consultants
Revised employment contracts in line with changes in legislation
Human Resource Coordinator
Bates Smart
05.2006 - 04.2007
Coordinated the recruitment of staff in conjunction with the Practice Manager, growing the Melbourne team from 75 to 250 people
Managed the temporary relocation of 15 staff to Asia, and acted as the team’s key support contact during the one-year project
Coordinated the work experience program and annual graduate awards
Ensured workplace reporting compliance
Maintained the HR section on the company’s intranet and website
Human Resource Administrator
Bates Smart
05.2005 - 05.2006
Assisted the Practice Manager with all aspects of recruitment
Participated in every interview and led company inductions for new staff
Implemented and maintained a Human Resource Information System (WinHR)
Customer Service Representative
CIMA
04.2003 - 12.2004
Responded to a wide range of international enquiries by email, telephone and written correspondence
Achieved daily telephone and email targets
Assisted in recruiting contact centre staff and trained and coached new team members
Travelled to Malaysia and South Africa alongside Senior Managers to present to and train international staff on Customer Relationship Management and the CARIS database
Identified and documented issues affecting the international offices and made recommendations on how to improve team performance
ESL Teacher
The GEOS Corporation
04.2001 - 12.2002
Worked as the only native English-speaker in a school of over 100 students aged 2-65
Developed curriculum and tailored classes to specific needs (private sessions to classes of 16 students)
Interviewed and recruited 80+ students
Transferred location (after one year) to develop business at a start-up school
Provided student and new teacher counseling and support
Planned and coordinated functions and extra-curricular student activities
Education
Master of Business - Human Resource Management
Swinburne University
12.2008
Bachelor of Arts - English/English Literature
Monash University
12.1999
V.C.E. -
Toorak College Mount Eliza
12.1996
Skills
HR Strategy
People and Performance
Recruitment and Onboarding
Culture and Engagement
Training and Development
Policies and Compliance
HR Administration
Communityvolunteerpositions
Gordon Street Community Pre-School, Gordon Street, Beaumaris, VIC, Committee President, 2019, Committee Vice President, 2018, Committee Member, 2016, Committee Member, 2017
Facility Supervisor/Counselor at Riverstone Residential/Adolescent Treatment Inc.Facility Supervisor/Counselor at Riverstone Residential/Adolescent Treatment Inc.