Anna GIAP

• Developed strong relationships with clients through consistent high-quality service and friendly interactions.
• Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
• Removed trash, debris and other waste materials from premises.
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Maintained a safe working environment through proper use of cleaning products and equipment.
• Developed strong relationships with clients through consistent high-quality service and friendly interactions.
• Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
• Removed trash, debris and other waste materials from premises.

• Greeted customers warmly and promptly upon entry, listened actively to customers requests and concerns, and responded with genuine care, compassion and empathy.
• Proven ability to work with no supervision
• Willing to learn new things, to upgrade hand skill
• Demonstrated ability to handle multiple tasks simultaneously and prioritize them accordingly and maintain a positive attitude at all times in a fast-paced environment.
• Taking customer orders and delivering food and beverages, making menu recommendations, answering questions, collect payment for purchases
• Assist the head chef and the other chef in the kitchen
• Communicates effectively with guests, and team members
• Wash and clean utensils and dishes and make sure they are stored appropriately
• Handle, sort, store, and distribute food items

• Ensuring compliance with food and hygiene and safe work practices
• Assist with prep, cleaning, order checking
• Communicates effectively with guests, and team members
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated strong organizational and time management skills while managing multiple tasks.

● Customer service – high level of handling telephone and face-to-face customer enquiries
● Demonstrated ability to work effectively in a high-pressure environment
● Proactively supported other team members during times of need
● Addressed priority issues and taking corrective actions, escalating to management accordingly
● Handled cash, processing payments, credit cards and EFTPOS
● Ensured the quality and delivery of food and beverage served to customers accurately and properly.
● Maintains a clean kitchen environment by assisting kitchen personnel in following standard cleaning practices
● Greeted and seated guests to provide friendly and welcoming experience.
● Maintained clean and organized dining areas for an enjoyable guest experience.
● Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
● Trained new staff members on company policies and procedures.