Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Anna Grosshammer

Perth,WA

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service, and customer experience in a positive work environment.

Overview

3
3
years of professional experience

Work History

Secretary

Montang Engineering
Osborne Park , WA
08.2023 - 12.2025
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Provided administrative support to the Office Manager and other staff members.
  • Greeted visitors and directed to appropriate location or person.
  • Managed calendar reminders for upcoming deadlines or events associated with the office.

Badminton Coach

John XXIII College
Mount Claremont , WA
05.2023 - 06.2025
  • Developed training programs tailored for student-athletes at John XXIII College.
  • Conducted regular skill assessments to monitor player development and progress.
  • Led practice sessions focusing on technique, strategy, and teamwork concepts.
  • Provided individualized coaching to help players improve their performance levels.

Retail Sales Associate

Uber and Klein
Claremont, WA
05.2024 - 04.2025
  • Assisted customers with product selections and answered inquiries about merchandise.
  • Maintained clean and organised sales floor to enhance customer experience.
  • Collaborated with team members to restock shelves, track stock levels, and conduct counts.
  • Operated point of sale system for processing transactions including sales, returns, and exchanges.
  • Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.

Education

Bachelor of Environmental Design - Architecture

University of Western Australia
Nedlands, WA
11-2026

High School Diploma -

John XXIII College
Mount Claremont, WA
11-2023

Skills

  • Customer service
  • Team collaboration
  • Visual communication
  • Task prioritisation
  • Phone reception
  • Appointment scheduling
  • Creative problem solving
  • AutoCAD
  • Physical models

Languages

German
Native/ Bilingual
English
Native/ Bilingual

Affiliations

  • Violin: I have been playing violin since year four and has continued to be a hobby of mine allowing me to have a deeper appreciation of music.
  • Badminton: Has provided me with great opportunities to form strong friendships and excel in teamwork. Creating a supportive environment no matter what skill level someone is at.
  • Basketball: Has become a fun way to get fit and get together with friends.

References

References available upon request.

Timeline

Retail Sales Associate

Uber and Klein
05.2024 - 04.2025

Secretary

Montang Engineering
08.2023 - 12.2025

Badminton Coach

John XXIII College
05.2023 - 06.2025

Bachelor of Environmental Design - Architecture

University of Western Australia

High School Diploma -

John XXIII College

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Anna Grosshammer