Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Anna Hanlon

Summary

I have been a Dynamic Owner and Operations Manager with a proven track record of driving financial growth and enhancing brand awareness at my self-employed venture.


I have Exceptional interpersonal skills which foster a strong client relationship, as people are my passion.


I am Passionate about community well-being, I lead with empathy and adaptability, cultivating a high-performing team dedicated to excellence and an over all unforgettable experience.


I am looking for a new path to nurture and feed my soul by being a part of the human experience and making connections that enhance our every day life because its the every day things that give our lives meaning.

Overview

13
13
years of professional experience

Work History

Owner and Operations Manager.

Self-employed
05.2011 - 10.2024
  • Developed operational procedures to streamline daily business functions.
  • Conducted market research to identify new business opportunities and trends.
  • Trained staff on company policies, procedures, and customer service excellence.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.

Education

Bachelor - Hospitality Management

Billy Blue International Hotel Management School
11-2005

Skills

    I have exceptional interpersonal and communication skills

    I have a deep ability to connect with people on a personal level because being human connections are a passion of mine

    I am compassionate, empathetic, and patient, kind and caring

    I have strong management and leadership experience but i am gentle and very good at going with the flow

    I am highly adaptive in dynamic situations

    I am fun and playful and have a strong passion for music therapy as i started singing at nursing homes for dementia patients from the age of 4

    I am extremely trustworthy and dedicated to community and personal well being

Interests

I have been singing since i could talk

Singing is a very powerful thing as it is healing and regenerative for the body and soul

Singing to people is a privilege to be able to heal and bring joy to others

i also absolutely love to cook, bake AND most importantly, eat but sharing food with the ones we love is a big part of my world


Timeline

Owner and Operations Manager.

Self-employed
05.2011 - 10.2024

Bachelor - Hospitality Management

Billy Blue International Hotel Management School

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Anna Hanlon