Anna Hawkins
Carindale,QLD
Summary
I am a leader experienced in developing strategies, providing training, setting goals and generating positive feedback. I have excellent interpersonal and communication skills. I collaborate effectively and work hard in communicating goals and visions to succeed. I am a hardworking team player, problem solver and am constantly implementing strategies to enhance both performance and productivity. I have a strong focus on sustainability and have developed a proactive approach to working efficiently.
Overview
7
7
years of professional experience
Work History
Team Leader
Grilld
01.2022 - Current
- Upskilling from a Team Member to a Team Leader from 2022 to the present has been a pivotal chapter in my career journey.
- Building upon the foundation of skills cultivated during my time as a Team Member, I embraced new challenges and opportunities provided in my new leadership role.
- The core of my role included setting performance expectations for the team, monitoring progress towards goals and providing constructive feedback.
- I helped in developing Team Members' skills through targeted coaching sessions which resulted in increased individual performance.
- A core focus of mine was to increase customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Team Member
Grilld
01.2018 - 01.2022
- During my tenure as a Team Member from 2018 to 2022, I gained invaluable skills that have shaped my professional journey.
- Working within a high-stress environment demanded rapid adaptation and the ability to overcome numerous challenges.
- Over the course of those four years, I honed essential competencies such as time management, effective communication, and the art of collaborative teamwork.
- This experience not only strengthened my ability to thrive under pressure but also fostered a keen sense of resilience and resourcefulness.
- It served as a crucible for personal and professional growth, equipping me with the tools necessary to excel in any situation.
Education
Cert III - Business
Lourdes Hill College
01.2020
Skills
- Planning/Organisational skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Work planning and prioritization
- Coaching and mentoring
- Computer literacy
- Time management
Timeline
Team Leader
Grilld
01.2022 - Current
Team Member
Grilld
01.2018 - 01.2022
Cert III - Business
Lourdes Hill College
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