Anna Kim
Wahroonga,Australia
Summary
Dedicated professional with proven expertise in customer service and cash handling, honed across roles at Lotus Inn and other establishments. Excelled in maintaining high accuracy in transactions and fostering positive customer relations, ensuring repeat business. Demonstrates exceptional work ethic, patience, and empathy, contributing to a welcoming and efficient service environment.
Overview
1
1
year of professional experience
Work History
Cashier
Blue Lemon Acai
08.2024 - 09.2024
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Cashier
Chemist on Redleaf
03.2024 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Waitress
Lotus Inn
06.2023 - 03.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Killara High School
Sydney, NSWSkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Customer Relations
- Order Taking
- Professionalism and Courtesy
Languages
English
Native or Bilingual
Korean
Limited Working
Russian
Limited Working
Timeline
Cashier
Blue Lemon Acai
08.2024 - 09.2024
Cashier
Chemist on Redleaf
03.2024 - 05.2024
Waitress
Lotus Inn
06.2023 - 03.2024
Killara High School
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