Anna Lee
Dundas
Summary
Customer-focused retail and beauty advisor with proven success in delivering exceptional service, driving sales, and building lasting client relationships. Skilled in beauty consultations, personalised product recommendations, and staying ahead of fashion and beauty trends. Brings strong knowledge of skincare and cosmetics, along with the ability to quickly learn new products and techniques. Experienced in visual merchandising, maintaining a welcoming store atmosphere, and thriving in fast-paced environments while consistently meeting sales targets. Passionate about delivering exceptional customer service and committed to ensuring every client interaction reflects the highest standards of professionalism and care.
Overview
2
2
years of professional experience
Work History
Beauty Advisor
W Cosmetics
03.2025 - Current
- Maintained an organsed and visually appealing product display, resulting in increased customer interest and engagement.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
- Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.
Beauty Advisor
La Cosmetique
11.2024 - 03.2025
- Developed an extensive knowledge of beauty products, including ingredients, benefits, and usage instructions.
- Demonstrated excellent communication skills to build relationships with clients.
- Provided exceptional customer service and assisted customers with product selection.
- Advised customers on latest and newest beauty products upon arrival.
- Advised customers on proper skin care techniques according to their individual skin types.
Beauty Advisor
BeautyWorks
09.2023 - 09.2024
- Communicated product features, advantages, and benefits to customers
- Developed excellent communication and interpersonal skills by interacting with customers
- Demonstrated ability to stay organised and motivated in a fast-paced environment
- Acquired extensive knowledge of product lines, sales strategies, and up-to-date understanding of market trends and competitor activities
Beauty Advisor
Sydney Beauty Expo (Mixsoon)
08.2024 - 08.2024
- Worked at Sydney Beauty Expo with the official Korean skincare brand called 'Mixsoon' throughout the whole Expo period
- High knowledge in Mixsoon products
- Arranged and display merchandise to promote sales
- Demonstrated the features and benefits of beauty products to clients.
- Conducted in-depth consultations and recommendations with customers to assess their needs and preferences.
Education
Bachelor of Commerce - Accounting
Macquarie University
03-2027
High School Diploma - undefined
Burwood Girls High School
08.2023
Skills
- Product knowledge
- Customer service
- Customer Engagement
- Strong communication
- Time management
- Team Leadership
- Social selling
- Retail experience
LANGUAGES
Korean - Native
English - Native
Timeline
Beauty Advisor
W Cosmetics
03.2025 - Current
Beauty Advisor
La Cosmetique
11.2024 - 03.2025
Beauty Advisor
Sydney Beauty Expo (Mixsoon)
08.2024 - 08.2024
Beauty Advisor
BeautyWorks
09.2023 - 09.2024
High School Diploma - undefined
Burwood Girls High School
Bachelor of Commerce - Accounting
Macquarie University
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