Anna Lindars
High Wycombe,WA
Summary
Dynamic professional with a proven track record in customer relations and social media marketing, notably at Anna's Sports & Rehabilitation Massage and Anytime Fitness. Excelled in enhancing customer satisfaction and retention, while significantly growing client base. Skilled in office administration and customer service, demonstrating attention to detail and a driven approach. Achieved notable improvements in operational efficiency and team targets.
Overview
12
12
years of professional experience
Work History
Massage Business Owner
Anna's Sports & Rehabilitation Massage
10.2016 - Current
- Established and managed own massage business
- Delivered high quality massage and rehabilitation programs
- Successfully grew client base and revenue
Administration Operative
WA Solar Pty Ltd
09.2015 - 10.2017
- Managed administrative duties, operational tasks, customer complaints
- Contributed to process improvements to improve KPI's
- Supported team in achieving targets
- Created mobility exercises to reduce RSI's
Marketing Manager & Rehabilitation Specialist
Anytime Fitness
12.2013 - 08.2015
- Developed and executed marketing campaigns
- Provided massage therapy and rehabilitation services
- Enhanced customer satisfaction and retention
Personal Trainer and Assistant Gym Manager
Snap Fitness
03.2013 - 12.2013
- Provided personalized fitness training and guidance
- Performed managerial and admin duties for the gym
- Implemented marketing strategies to attract new clients
Education
Diploma Of Education - 80 Hours Dry Needling Course
Open University
Perth, WA06.2024
BSc (Hons) - Strength, Conditioning & Rehabilitation Massage
Cardiff University
Wales. UK06.2012
Level 2, 3 and 4 - Coaching, Gym Instruction, & Personal Training
University of Wales in Cardiff
Wales. UK01.2011
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Work Planning and Prioritization
- Social media marketing
- Staff hiring
- Data entry
Accomplishments
- Level One in Dry Needling, 01/01/24, Attained Level One Certification in Dry Needling
- Founder & Owner, 01/01/15, Successfully Founded Own Massage Company
- Enabled Travel Opportunities, Contributed to Buying Current Home with Partner
- BSc Honors Degree in Sports, 05/12/12, Obtained 2:2 BSc Honors Degree in Sports Rehabilitation Massage
- Level 2, 3 and 4 in Gym Instruction, 01/01/11, Achieved Level 2, 3 and 4 Qualifications in Gym Instruction
Timeline
Massage Business Owner
Anna's Sports & Rehabilitation Massage
10.2016 - Current
Administration Operative
WA Solar Pty Ltd
09.2015 - 10.2017
Marketing Manager & Rehabilitation Specialist
Anytime Fitness
12.2013 - 08.2015
Personal Trainer and Assistant Gym Manager
Snap Fitness
03.2013 - 12.2013
Diploma Of Education - 80 Hours Dry Needling Course
Open University
BSc (Hons) - Strength, Conditioning & Rehabilitation Massage
Cardiff University
Level 2, 3 and 4 - Coaching, Gym Instruction, & Personal Training
University of Wales in Cardiff
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