Anna-Lisse Elizabeth Piper
Camperdown,Australia
Summary
Dynamic administrative professional with 30 years at Royal Prince Alfred Hospital, excelling in stakeholder engagement and data integrity. Proven ability to deliver high-level customer service and manage complex medical correspondence, ensuring confidentiality compliance. Adept in Microsoft 365 and office management, consistently enhancing operational efficiency in fast-paced environments.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Administrative Officer ED Reception
Royal Prince Alfred Hospital
Camperdown, NSW
10.2011 - 09.2025
- Greeted patients, visitors, and other internal and external stakeholders warmly upon arrival at the office reception area.
- Ensuring patient confidentiality.
- Patient admissions.
- High level of data entry.
- High level of data integrity.
- High level of customer service.
Medical Receptionist
Drake International
Sydney, NSW
04.2011 - 10.2011
St. Vincent's Clinic, Darlinghurst - Contract assignments:
Professor Abdulla Omari, Vascular Physician.
Dr. Timothy Steele, Neurosurgeon
- High-level customer service.
- High-level Secretary/Executive Assistant skills.
- Patient correspondence.
- High-level interaction with internal and external stakeholders.
Secretary
Royal Prince Alfred Hospital
Camperdown
01.2008 - 04.2011
- Secretary to the Sydney Breast Cancer Institute and Urology Department.
- Gained 14 years experience in the public hospital system and 10 years service at Royal Prince Alfred Hospital.
Secretary
Royal Prince Alfred Hospital
10.2005 - 01.2008
- Secretary in the Nuclear Medicine Department.
Secretary
Royal Prince Alfred Hospital
05.2000 - 09.2005
- Secretary in the Transplant Services and Ear, Nose and Throat Unit.
Ward Clerk
Sutherland Hospital
Sutherland, NSW
09.1996 - 05.2000
- Oncology Unit.
- ICU
- CCU
- HDU
Education
Medical Secretary Course -
St. George TAFE
Kogarah, NSW01.1996
Skills
- High-level typing skills
- Data integrity
- Office management
- Reception coordination
- Stakeholder engagement
- High-level customer service
- Medical terminology
- Medical correspondence
- Confidentiality compliance
- Microsoft 365
- Electronic billing
- PowerPoint presentations
- Conference and convention planning
Certification
- Accredited Medical Secretary
Affiliations
- Cruises
- Champion Figure Skating 25 years with 2 Gold Medals, 1 Silver, and 2 Bronze obtained in 1989 and 1990
- Music Recitals
- Cooking & Baking
Accomplishments
- 30 years experience in Health Services
- 15 Years experience Emergency Reception/ Women's & Babies, Royal Prince Alfred Hospital
- 2 ACE awards for high level Customer Service
References
References available upon request.
Timeline
Administrative Officer ED Reception
Royal Prince Alfred Hospital
10.2011 - 09.2025
Medical Receptionist
Drake International
04.2011 - 10.2011
Secretary
Royal Prince Alfred Hospital
01.2008 - 04.2011
Secretary
Royal Prince Alfred Hospital
10.2005 - 01.2008
Secretary
Royal Prince Alfred Hospital
05.2000 - 09.2005
Ward Clerk
Sutherland Hospital
09.1996 - 05.2000
Medical Secretary Course -
St. George TAFE
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