Anna LYNCH
Pimpama,QLD
Summary
Dedicated and compassionate Registered Nurse committed in delivering exceptional holistic care to patients, families and carers. Works efficiently within a multidisciplinary team and in a fast paced environment. Comprehensive and diverse experience and knowledgebase, emphatic communication skills, problem solving abilities and respectful attitude.
Overview
21
21
years of professional experience
Work History
Clinical Lead
Medibank Health Solutions
Melbourne, VIC
04.2022 - Current
- Performed duties in accordance with applicable standards, policies and regulatory guidelines specific to Medibank and NSW Health
- Used critical thinking to break down problems, evaluate and implement solutions and make decisions for community and employees
- Provided customer feedback to management and employees to develop process improvements
- Cross-trained existing employees to maximize team agility and performance, targeting customer service, documentation and general policies and procedures in both clinical and non-clinical settings
- Developed and maintained relationships with customers by guiding employees in difficult situations whilst maintaining working within their scope of practice
- Maintained energy and enthusiasm in fast-paced environment and maximized performance by monitoring daily activities, punctuality and promoting general wellbeing in employees
- Delivered feedback to management regarding employee performance and training needs by implementing a live spreadsheet observing individual and group trends in punctuality
- Maximized productivity in individual employees using thorough and strong documentation and communication skills, reviewed performance on regular basis, assessment of goal progression and identifying and rectifying areas for improvement
Registered Nurse - Operating Theatre
CCLHD-Gosford Hospital
Gosford, New South Wales
07.2010 - 05.2022
- Worked within a multidisciplinary health care team to develop and implement both individualised and generalised patient treatment and care.
- Charge Registered Nurse Ear, Nose and Throat surgery. My role included but was not limited to the coordination of theatre lists with 6 surgeons, management and coordination of equipment, machinery and implants required to provide optimal patient care and outcomes.
- I have knowledge in various specialties including emergency, trauma, acute surgical unit, orthopaedics, general, plastics, reconstructive, vascular, thoracic, laparoscopic, endoscopy, urology, obstetrics, gynaecology, maxillofacial and ophthalmology.
- Prepared, evaluated and implemented various approaches to surgery improving patient outcomes.
- Manage, develop and execute intraoperative emergency care.
- Performed various nursing interventions including infection control, wound care, care of the surgical and anesthetised patient, education of patients, families and caregivers.
- Education of medical and nursing personnel includes but is not limited to policies, procedures, surgical techniques, sterile procedures, handling of specimens, pre-empting intraoperative emergencies both patient specific and departmental.
- Education of patients regarding preoperative, intraoperative, postoperative care and lifestyle choices improving patient outcomes.
- Medication administration via conventional and unconventional routes.
- Assessment of the pre-operative patient and implementation of policies and procedures specific to intraoperative care.
- Manual and electronic documentation using Surginet applications and various forms.
- Completed Graduate Certificate in Nursing (Perioperative Nursing) UTAS
- Completed Continuing Professional Development (CPD) as per AHPRA.
Wellbeing Support Officer
Medibank Health Solutions
Melbourne, VIC
12.2021 - 04.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity in a fast paced environment
- Performed duties in accordance with applicable standards, policies and procedures specific to Medibank and NSW Health
- Offered friendly and efficient service to customers, handled challenging situations with ease such as adhering to NSW Health guidelines regarding Covid-19, assessed and triaged callers requiring external providers such as 000, MED, PHU, Welfare services and Mental Health support amongst others
- Used critical thinking to solve problems, evaluate solutions and make decisions in a timely manner
- Developed and maintained courteous and effective work relationships with management and colleagues
- Worked flexible hours including weekends and public holidays
- Maintained excellent attendance record, consistently arriving to work on time
Registered Nurse - Operating Theatre
Brisbane Waters Private Hospital
Woy Woy, NSW
08.2009 - 12.2010
- Scout/Instrument nurse in various specialties including laparoscopic, general, cardiothoracic, plastics, reconstructive, ENT (ear, nose and throat), urology, endoscopy, maxillofacial, ophthalmology and orthopaedics.
- Post Anaesthetic Care Unit. My role included airway management, pain management, wound care, medication administration mental health assessment and care of the preoperative and postoperative patient.
- Preoperative Assessment Clinic/ Day Surgery Centre. Role included assessment of patients health history, applying policies and procedures specific to reason for admission to provide safe and optimal postoperative outcome; this included preoperative medications, investigations and education regarding lifestyle choices.
- Other areas of exposure included ICU, Angiology Suite, Mental Health, Cardiac and General nursing.
Registered Nurse - Medical Surgical
NSCCAHS - Wyong Hospital
Hamlyn Terrace, NSW
02.2009 - 07.2009
- Respiratory, stroke and palliative care nursing
- This area enabled me to detect and respond to changes in respiratory function, broaden my understanding of palliative care including pain assessment, pressure area care, holistic nursing practices, advocated patient needs, sensitised me in detecting and responding to changes in cognition and general functioning of the respiratory, stroke and palliative patient.
- Accuracy review of manual clinical documentation, medication charts and care pathways
- Medication management and administration such as intravenous, intramuscular, subcutaneous and oral
- Assessment, implementation execution of emergency policies and procedures in a hazardous situation i.e departmental fire
Registered Nurse, Medical-Surgical Unit
NSCCAHS - Gosford Hospital
Gosford, New South Wales
10.2008 - 07.2009
- New Graduate Registered Nurse Program
- Orthopaedic Ward
- Care of the pre, intra and post operative patient
- Airway management and emergency procedures
- Mental Health Assessments
- Provided a holistic approach to care of the patient and their families and or carers
- Palliative care
- Management of pain, wound, medication and fluid administration
- Assistance in rehabilitation services and implementation of pressure area care
- Care of vascular access including but not limited to intravenous and central venous catheters
- Assessment, implementation and execution of care in the deteriorating patient
- Participated in nursing simulation activities, mandatory training and competency development to develop nursing skills in areas including but not limited to specimen collection, catheterisation, manual handling, documentation, assessment screening tools and care guides, VAC dressings and equipment such as PCA and iMeds.
Registered Nurse, Medical-Surgical Unit
GWAHS - Wellington Hospital
Wellington, NSW
02.2008 - 09.2008
- Rural Transitional Registered Nurse Support Program
- Wellington Hospital - General Acute Ward and Emergency Department nursing.
- Dubbo Base Hospital - Operating Theatres and PACU
- Mental Health Inpatient Unit (high and low dependency wards)
- As a new graduate, these areas assisted me in developing my skills in hospital management, communication and delegation within a multidisciplinary team, medical assessment, emergency policies and procedures, administration of medication via various routes, holistic care of the patient, their families and carers, pressure area care, wound care, pathology collection, documentation, detection of the deteriorating patient and implementation of appropriate services and methadone clinic practices including mental health and substance abuse screening and administration of methadone in an outpatient setting.
Meat Processor
Fletchers International Exports Pty Ltd
Dubbo, NSW
08.2004 - 01.2008
- Cooperation and communication within a multidisciplinary team environment
- Occupational Health and Safety policies and procedures including equipment and machinery techniques and maintenance
- Infection Control policies and procedures such as sanitising equipment
- Knife and meat processing skills in a fast paced environment
Secretary
Dr. Gordon O'Neil - Urologist
Dubbo, NSW
08.2007 - 12.2007
- Computer skills and applications in Sheksie
- File management and billing
- Implemented scheduling tasks
- Maintenance of office supplies and equipment such as inventory of stock and flagging IT issues
- Communication within a multidisciplinary team
- Communication and management of patients, families and carers establishing efficient work environment
Medical Receptionist and Surgical Assistant
Dubbo Medical Specialists
Dubbo, NSW
12.2006 - 12.2007
- Assisted Dr Mark Rice in minor procedures. Procedures included excision of cancers, biopsies, ingrown toe nails and cystectomy amongst others.
- Coordinated and managed pacemaker clinics and attended screening of patients for visiting cardiologists including electrocardiograms
- Coordinated patient screening, scheduling, check-in, check-out and billing via various computer programs
- Management of patient files documentation
- Assisted my understanding of medical interpretation, diagnosis, policies, procedures, infection control, sterile technique, specimen collection and communication within a multidisciplinary team amongst other aspects.
Nursing Assistant and Receptionist
Wisdom Teeth And Implantation Services
Dubbo, NSW
01.2006 - 07.2006
- Assisted Dr V. Anurra in wisdom teeth extraction and implantation procedures
- This role developed communication skills and assisted gaining rapport with patients, families and carers.
- Applied Occupational Health and Safety policies and procedures such as but not limited to donning and doffing of personal protective equipment (PPE)
- Applied infection control policies and procedures including but not limited to handling and disposal of sharps, sterilising of equipment and general housekeeping
- Billing
- Computer skills in documentation, letter formatting and filing and management of patient records
- Developed communication skills between Dr V. Anurra and patients
- On call 24 hours per day, 7 days per week
Volunteer Worker
RSPCA NSW
Dubbo, NSW
12.2005 - 01.2006
- Communication skills necessary in a potentially hazardous work environment
- Duties included cleaning of enclosures and showing affection to animals
- Assisting with care of dogs and cats that have been mutilated, abandoned or lost
Assistant in Nursing
Our Sisters Of Nazareth - Hostel
Marayong, NSW
07.2003 - 10.2003
- Applied holistic care to residents including religious needs, personal care and room maintenance
- Participation in community groups and activities
- Working within a multidisciplinary team including priests, nuns, nurses and doctors. This role included but was not limited to identification of deterioration in patient condition, assist with ADL's and prepare patients for medical appointments offsite.
- I am bilingual. This position was specific to the Polish community.
Education
Certificate - Beginners Excel Training
Two Rivers Software Training
Pimpama, QLD08.2022
Graduate Certificate - Nursing (Perioperative Nursing)
University of Tasmania
Launceston, TAS01.2014
Bachelor of Nursing - Nursing
Charles Sturt University
Dubbo, NSW01.2008
Assistant in Nursing - Certificate 111
Northern Sydney Institute
Sydney, NSW06.2003
High School Certificate -
Christ Catholic College
Loyola Campus12.2002
High School Diploma -
Christ Catholic College
Clare Campus 12.2000
Skills
- Comprehensive and diverse knowledgebase in various clinical settings including but not limited to operating theatres, post anaesthetic care, cardiac, palliative care, respiratory, general, community and mental health nursing
- Excellent communication skills
- Exceptional documentation skills
- Fantastic quickly developing critical thinking skills
- Works well within multidisciplinary team environment
- Bilingual - Polish
Timeline
Clinical Lead
Medibank Health Solutions
04.2022 - Current
Wellbeing Support Officer
Medibank Health Solutions
12.2021 - 04.2022
Registered Nurse - Operating Theatre
CCLHD-Gosford Hospital
07.2010 - 05.2022
Registered Nurse - Operating Theatre
Brisbane Waters Private Hospital
08.2009 - 12.2010
Registered Nurse - Medical Surgical
NSCCAHS - Wyong Hospital
02.2009 - 07.2009
Registered Nurse, Medical-Surgical Unit
NSCCAHS - Gosford Hospital
10.2008 - 07.2009
Registered Nurse, Medical-Surgical Unit
GWAHS - Wellington Hospital
02.2008 - 09.2008
Secretary
Dr. Gordon O'Neil - Urologist
08.2007 - 12.2007
Medical Receptionist and Surgical Assistant
Dubbo Medical Specialists
12.2006 - 12.2007
Nursing Assistant and Receptionist
Wisdom Teeth And Implantation Services
01.2006 - 07.2006
Volunteer Worker
RSPCA NSW
12.2005 - 01.2006
Meat Processor
Fletchers International Exports Pty Ltd
08.2004 - 01.2008
Assistant in Nursing
Our Sisters Of Nazareth - Hostel
07.2003 - 10.2003
Certificate - Beginners Excel Training
Two Rivers Software Training
Graduate Certificate - Nursing (Perioperative Nursing)
University of Tasmania
Bachelor of Nursing - Nursing
Charles Sturt University
Assistant in Nursing - Certificate 111
Northern Sydney Institute
High School Certificate -
Christ Catholic College
High School Diploma -
Christ Catholic College
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