I am Anna Mariya, an independent, hard-working, and enthusiastic individual with strong work ethics, and a positive attitude. I adapt quickly to new environments and tasks, and I take pride in learning new skills efficiently. I enjoy working in customer-focused roles, where I can interact with people, understand their needs, and provide helpful solutions. I communicate effectively with both customers and team members, and I have strong problem-solving abilities. I work well under pressure, take initiative when needed, and always support my team with a cooperative and respectful approach. I am confident in managing stock, assisting with daily operations, and ensuring high standards of service and cleanliness. I particularly enjoy engaging with elderly customers, offering them patient, and compassionate assistance. I am passionate about continuous learning, and I am committed to creating a positive and welcoming environment wherever I work.
Work History
Personal Care Assistant
Menarock Life Aged Care
Camberwell, VIC
06.2025 - Current
Assisted residents with daily living activities and personal hygiene tasks.
Supported nursing staff in administering medications and monitoring health conditions.
Engaged residents in recreational activities to promote social interaction and well-being.
Maintained clean and safe living environments for residents throughout the facility.
Documented resident care activities and changes in health status accurately.
Collaborated with multidisciplinary teams to create personalized care plans for residents.
Provided emotional support to residents and families during challenging times.
Completed scheduled patient check-ins and progress reports for clients.
Catering Service Assistant
Arcare Aged Care
313 Canterbury Rd, Ringwood, VIC
04.2025 - Current
Supported business growth objectives through diligent coordination with sales teams for upselling opportunities during client interactions.
Delivered outstanding results in high-pressure situations while maintaining a calm demeanor and professional attitude at all times.
Safeguarded health standards compliance at all events by adhering to rigorous sanitation protocols in food handling, storage, and disposal processes.
Reduced event coordination stress for clients by offering expert advice on menu selections, portion sizes, and presentation styles.
Increased event efficiency by setting up, organizing, and maintaining clean, appealing buffet displays for various clients.
Customer Service Staff
Brunetti Oro
Chadstone Shopping Centre 1341 Dandenong Rd, VIC
04.2025 - Current
Provide excellent customer service by warmly greeting customers, and assisting with their orders.
Collaborate as part of a high-performing team during opening and closing procedures.
Assist in setting up and maintaining the pastry display to ensure freshness and presentation standards.
Respond to customer inquiries, provide information about products, and offer suitable recommendations.
Address customer concerns or complaints professionally, and provide appropriate solutions.
Maintain cleanliness and hygiene in the pastry section, in accordance with food safety standards.
Support team members during busy periods, and contribute to a positive team environment.
Handle point-of-sale transactions efficiently and accurately.
Follow opening and closing checklists to ensure that all duties are completed.
Education
Bachelor of Science - Bachelor of Community Mental Health Alcohol& Drugs
Chisholm Institute
25 Kangan Dr, Berwick VIC 3806
06-2028
Skills
Teamwork and collaboration
Cleaning and sanitation
Customer service excellence
Cash handling proficiency
Customer support skills
Sales expertise
Leadership and management
Safety compliance
Process optimization
Inventory management
Care plan development
First aid and CPR certification
Meal preparation and cooking
Personal care assistance
Adaptability under pressure
Languages
English
Native/ Bilingual
Tamil
Limited
Malayalam
Native/ Bilingual
Timeline
Personal Care Assistant
Menarock Life Aged Care
06.2025 - Current
Catering Service Assistant
Arcare Aged Care
04.2025 - Current
Customer Service Staff
Brunetti Oro
04.2025 - Current
Bachelor of Science - Bachelor of Community Mental Health Alcohol& Drugs
Personal Care Assistant (Student Placement) at Menarock LIFE Aged Care RosehillPersonal Care Assistant (Student Placement) at Menarock LIFE Aged Care Rosehill