Summary
Work History
Education
Skills
Languages
Timeline
Generic

Anna Mariya

Bentleigh,VIC

Summary

I am Anna Mariya, an independent, hard-working, and enthusiastic individual with strong work ethics, and a positive attitude. I adapt quickly to new environments and tasks, and I take pride in learning new skills efficiently. I enjoy working in customer-focused roles, where I can interact with people, understand their needs, and provide helpful solutions. I communicate effectively with both customers and team members, and I have strong problem-solving abilities. I work well under pressure, take initiative when needed, and always support my team with a cooperative and respectful approach. I am confident in managing stock, assisting with daily operations, and ensuring high standards of service and cleanliness. I particularly enjoy engaging with elderly customers, offering them patient, and compassionate assistance. I am passionate about continuous learning, and I am committed to creating a positive and welcoming environment wherever I work.

Work History

Personal Care Assistant

Menarock Life Aged Care
Camberwell, VIC
06.2025 - Current
  • Assisted residents with daily living activities and personal hygiene tasks.
  • Supported nursing staff in administering medications and monitoring health conditions.
  • Engaged residents in recreational activities to promote social interaction and well-being.
  • Maintained clean and safe living environments for residents throughout the facility.
  • Documented resident care activities and changes in health status accurately.
  • Collaborated with multidisciplinary teams to create personalized care plans for residents.
  • Provided emotional support to residents and families during challenging times.
  • Completed scheduled patient check-ins and progress reports for clients.

Catering Service Assistant

Arcare Aged Care
313 Canterbury Rd, Ringwood, VIC
04.2025 - Current
  • Supported business growth objectives through diligent coordination with sales teams for upselling opportunities during client interactions.
  • Delivered outstanding results in high-pressure situations while maintaining a calm demeanor and professional attitude at all times.
  • Safeguarded health standards compliance at all events by adhering to rigorous sanitation protocols in food handling, storage, and disposal processes.
  • Reduced event coordination stress for clients by offering expert advice on menu selections, portion sizes, and presentation styles.
  • Increased event efficiency by setting up, organizing, and maintaining clean, appealing buffet displays for various clients.

Customer Service Staff

Brunetti Oro
Chadstone Shopping Centre 1341 Dandenong Rd, VIC
04.2025 - Current
  • Provide excellent customer service by warmly greeting customers, and assisting with their orders.
  • Collaborate as part of a high-performing team during opening and closing procedures.
  • Assist in setting up and maintaining the pastry display to ensure freshness and presentation standards.
  • Respond to customer inquiries, provide information about products, and offer suitable recommendations.
  • Address customer concerns or complaints professionally, and provide appropriate solutions.
  • Maintain cleanliness and hygiene in the pastry section, in accordance with food safety standards.
  • Support team members during busy periods, and contribute to a positive team environment.
  • Handle point-of-sale transactions efficiently and accurately.
  • Follow opening and closing checklists to ensure that all duties are completed.

Education

Bachelor of Science - Bachelor of Community Mental Health Alcohol& Drugs

Chisholm Institute
25 Kangan Dr, Berwick VIC 3806
06-2028

Skills

  • Teamwork and collaboration
  • Cleaning and sanitation
  • Customer service excellence
  • Cash handling proficiency
  • Customer support skills
  • Sales expertise
  • Leadership and management
  • Safety compliance
  • Process optimization
  • Inventory management
  • Care plan development
  • First aid and CPR certification
  • Meal preparation and cooking
  • Personal care assistance
  • Adaptability under pressure

Languages

English
Native/ Bilingual
Tamil
Limited
Malayalam
Native/ Bilingual

Timeline

Personal Care Assistant

Menarock Life Aged Care
06.2025 - Current

Catering Service Assistant

Arcare Aged Care
04.2025 - Current

Customer Service Staff

Brunetti Oro
04.2025 - Current

Bachelor of Science - Bachelor of Community Mental Health Alcohol& Drugs

Chisholm Institute
Anna Mariya