Anna Oaive
TUMUT,NSW
Overview
1846
1846
years of professional experience
Work History
Crew Member
McDonald's
TUMUT, NSW
01.2022 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Brewed coffee and tea and changed out drink station syrups.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Documented customer orders and conveyed special requests to kitchen staff.
- Replenished serving stations with fresh food and cleaned up spills.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
ASSISTERN NURSE
Bupa Aged Care
TUMUT, NSW
12.2012 - Current
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Used coordination and planning skills to achieve results according to schedule.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Participated in team-building activities to enhance working relationships.
- Exceeded goals through effective task prioritization and great work ethic.
- Improved operations through consistent hard work and dedication.
Meat Process Worker
Gundagai Meat Processors
South Gundagai, NSW
05.2007 - Current
- Cut, trimmed and ground meats such as beef, pork and poultry to prepare for packaging and sale.
- Adhere to safety and cleanliness standards and maintained equipment.
- Used boning knife, skewers and twine to shape, lace and tie roasts.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Verified proper inventory levels, product quality and freshness to prevent sale of spoiled products.
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
- Conducted proper operations of tenderizers, injectors and smoking ovens.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Increased efficiency throughout business methodology and eliminated merchandise waste by updating production procedures.
- Cured, cut and smoked meats to prepare for buffet presentations.
- Cut meats to customer specifications and answered questions about specialty products.
- Educated [Number] staff members on specialty meat cuts, food handling methods and sanitation guidelines.
- Assisted [Number] customers daily by taking and filling special orders and making product suggestions.
Certified Nurse Assistant
Uniting Care
tumut, nsw
12.201 - Current
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Education
Certificate II in Tourism
TAFE TUMUT
NSW02.2013
Ceertificate III CHC30208,CHCCAC317A,CHCAC318B,CHC
Sureway
Tumut10.2012
Retail Services Traineeship
Australia Apprenticeship Traineeship
Nsw03.2011
OHS White Card
ALLEN TRAINING PTY LTD
NSW02.2009
Pervocational Course in Hospitality Operations
Community Collage
NSW04.2001
Certificate IV in Small Business
Mission Australia
Nsw03.2001
English Language And Literature
Tafe
Nsw12.1999
Skills
- Food Production Processes
- Cleaning and Sanitizing
- Adaptability and Flexibility
- Dependable and Cooperative
- Coffee and Tea Service
- Employee Training and Supervision
- Cash Drawer Operations
- Healthcare program management
- Care management
- Managed care
- Care plan management
- Care Planning and Management
- Healthcare management
- Healthcare facility management
- Patient care plan management
- Daycare management
- Garbage pickup
- Time management skills
- Plan update management
- Cleaning product usage
- Bid process management
Timeline
Crew Member
McDonald's
01.2022 - Current
ASSISTERN NURSE
Bupa Aged Care
12.2012 - Current
Meat Process Worker
Gundagai Meat Processors
05.2007 - Current
Certificate II in Tourism
TAFE TUMUT
Ceertificate III CHC30208,CHCCAC317A,CHCAC318B,CHC
Sureway
Retail Services Traineeship
Australia Apprenticeship Traineeship
OHS White Card
ALLEN TRAINING PTY LTD
Pervocational Course in Hospitality Operations
Community Collage
Certificate IV in Small Business
Mission Australia
English Language And Literature
Tafe
Certified Nurse Assistant
Uniting Care
12.201 - Current