Anna Pellizzon
Greenwich, Sydney,NSW
Summary
I am an Italian girl, I come from Treviso, a small town near Venice. I am currently 19 years old, but on March 18th I will turn 20. I live in Greenwich, north shore of Sydney, with my host family. I am a cheerful girl, full of energy and desire to learn. I like working in a team and staying in contact with customers. I have been here in Australia since October with the Working Holiday Visa and from May to September I would like to work in the hospitality sector to try new work experiences.Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Energetic childcare professional with history of entertaining, teaching and protecting children. Follows parents' wishes with care and looks for opportunities to engage children in fun and learning-focused opportunities.
Overview
2
2
years of professional experience
Work History
Au Pair
Gordon Family
Sydney, NSW
10.2023 - Current
- Cared for 2 children ages 6 and 7.
- Researched new ideas for outdoor activities which could be used during free time with the kids.
- Organized playdates and activities for the children, ensuring their safety at all times.
- Ensured physical and social well-being of each child.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Provided transportation to school, extracurricular activities, and other appointments.
- Took children to and from school and extra-curricular activities.
- Bathed and dressed children, teaching grooming, and hygiene.
- Communicated with parents about daily activities and any concerning behaviors.
- Managed light housekeeping duties including laundry, grocery shopping and errands.
- Met and communicated regularly with parents to discuss children's activities and development.
- Encouraged healthy habits like brushing teeth before bedtime.
Volunteering
Dorotee Associaton
Treviso, Italy
12.2022 - 05.2023
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Collaborated with others to discuss new opportunities.
Receptionist
Hotel Continental
Treviso, Italy
10.2022 - 11.2022
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Greeted customers, answered general questions and directed to appropriate locations.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Cashier
Doc Kebab
Treviso, Italy
06.2022 - 10.2022
- Answered phone calls to assist customers with questions and orders.
- Stocked shelves with merchandise when needed.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
High School Diploma -
ITT Mazzotti
Treviso, Italy07-2023
Skills
- Conflict Resolution
- Critical Thinking
- Decision-Making
- Social Perceptiveness
- Project Planning
- Active Listening
- Organizational Skills
- POS Systems
- Customer Service
- ID Verification
- Customer Assistance
- Bookkeeping
- Travel Coordination
- Scheduling
- Travel Planning
- Safety Awareness
- Culture-Based Activities
- Household Support
- Activity Planning
- Meal Preparation
- Housekeeping
- Child Safety
- Promoting Good Behavior
- Relationship Building
- Light Housekeeping
- Meal and Snack Preparation
- Housekeeping and Cleaning
- Schedule Regulating
- Problem-Solving
Languages
Italian
Native/ Bilingual
English
Full Professional
German
Limited
Russian
Elementary
Timeline
Au Pair
Gordon Family
10.2023 - Current
Volunteering
Dorotee Associaton
12.2022 - 05.2023
Receptionist
Hotel Continental
10.2022 - 11.2022
Cashier
Doc Kebab
06.2022 - 10.2022
High School Diploma -
ITT Mazzotti
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