Anna Polifroni

• Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
• Increased store revenue through effective product merchandising and targeted marketing campaigns.
• Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
• Developed loyal customer base by consistently delivering high-quality products and personalized service.
• Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
• Organized successful promotional events to generate increased foot traffic in the store, leading to higher sales conversions.
• Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
• Improved profit margins by carefully analyzing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity.
• Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
• Performed inventory control, such as counting, and stocking merchandise.
• Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Greeted customers and directed to requested products.
• Processed and packaged stock items for customer purchases.
• Answered customer questions and provided detailed product information.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.

Visual Merchandised both city stores, window and store layouts, as well as opened and ran a Flag ship store

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
• Contributed to increased revenue by consistently meeting or exceeding sales targets related to ball system installations.
• Established strong relationships with clients, leading to repeat business and positive referrals for future projects.
• Monitored stock control systems and processed specific orders.
• Traced item history to determine reason for discrepancies between inventory and stock control records.