Anna Power
Augustine Heights,QLD
Summary
Proactive Executive Assistant with demonstrated experience providing high-level administrative support to companies. Demonstrates superior communication and problem-solving abilities. With over 8 years of experience assisting the work of high-achieving executives and directors.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Personal Assistant/Executive Assistant
MGD Wealth
06.2023 - Current
- Provide assistance to CEO and other Executives and Senior advisors
- Manage new business CRM
- Ongoing client relations
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Prepare meeting agendas
- Regular review on company performance and revenue
- Corporate engagement and event management
- Invoicing
- Handling multiple operating systems.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Improved office efficiency by implementing new filing systems and document management processes.
Multi-site Support
Goodstart Early Learning
01.2016 - 01.2023
- Provide assistance to Director and Senior Management/ Leadership teams
- Oversee all administrative functions, including record-keeping, scheduling, and correspondence management
- Building relationships and ongoing customer and family relations
- Processed purchase orders, service contracts and financial reports
- Assistance in day-to-day tasks and business improvement
- Drafted and distributed invoices for outstanding payments
- Managed team petty cash, purchase orders and account transactions
- Managing budgets, conducting research, and coordinating with other departments to ensure seamless operations
- Maintained current and compliant financial records
- Managed agendas and calendars
- Taking minutes for team meetings
- Advertising and social media.
Team Leader
Goodstart Early Learning Head Office (Corporate)
01.2016 - 01.2019
- Led team of 20 members in customer support team in a call centre
- CRM Support and Training
- Mentored and guided employees to foster proper completion of assigned duties and meet KPI requirements
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to family support
- Maintaining relationships with customers
- Facilitated training for associates through daily coaching and regular performance appraisals
- Complaint resolutions for customers
- Coached team members in customer service techniques
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Store Manager
Bras N Things
01.2015 - 01.2016
Business Development Manager
Chameleon Customer Care
01.2014 - 01.2015
Music Teacher and Manager
International School Of Music - Sydney
01.2009 - 01.2014
Childcare
Various - Sydney
01.2006 - 01.2009
Education
Advanced Executive Assistant -
Executive Assistant Institute
08.2024
Executive Assistant Skills -
Alison
04.2023
Diploma in HR Management -
Open Colleges
08.2025
Bachelor of Laws -
University of Southern Queensland
04.2033
Certificate III in Childhood Education -
TAFE NSW
Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Schedule & calendar planning
- Meeting planning
- Database Management
- Advanced MS Office Suite
- Project Management
- Software Knowledge
Websites
Languages
Chinese (Mandarin)
English
References
- John Barton (CEO), MGD Wealth, 0414 494 222
- Richard Marsden (Executive Director), MGD Wealth, 0410 488 555
- Michelle Brown (Director), Goodstart Early Learning, 07 3378 9396
- Amy Mckee (Assistant Director), Goodstart Early Learning, 0409 039 900
Certification
- Certified Professional Executive Assistant (CPEA) - Executive Assistant Institute
- Executive Assistant Skills - Alison Professional Learning
Timeline
Personal Assistant/Executive Assistant
MGD Wealth
06.2023 - Current
Multi-site Support
Goodstart Early Learning
01.2016 - 01.2023
Team Leader
Goodstart Early Learning Head Office (Corporate)
01.2016 - 01.2019
Store Manager
Bras N Things
01.2015 - 01.2016
Business Development Manager
Chameleon Customer Care
01.2014 - 01.2015
Music Teacher and Manager
International School Of Music - Sydney
01.2009 - 01.2014
Childcare
Various - Sydney
01.2006 - 01.2009
Advanced Executive Assistant -
Executive Assistant Institute
Executive Assistant Skills -
Alison
Diploma in HR Management -
Open Colleges
Bachelor of Laws -
University of Southern Queensland
Certificate III in Childhood Education -
TAFE NSW
Similar Profiles
Julian KingJulian King
Senior Financial Planner at MGD Wealth LtdSenior Financial Planner at MGD Wealth Ltd
MARY MCKENZIEMARY MCKENZIE
Client Services Officer - Financial Planning at JEM WealthClient Services Officer - Financial Planning at JEM Wealth
Ananya PodderAnanya Podder
President of Disaster Management & SDG Club at MGD Girls' SchoolPresident of Disaster Management & SDG Club at MGD Girls' School
Tanya WoodTanya Wood
Administration Co-ordinator/Manager at Mater Private HospitalAdministration Co-ordinator/Manager at Mater Private Hospital
Domarina ReisingerDomarina Reisinger
Customer Relationship Specialist (CRS) at BOQCustomer Relationship Specialist (CRS) at BOQ