Anna Rauber

• Coordinated and managed restaurant functions and private bookings of up to 30 guests, ensuring smooth operations and achieving 95%+ guest satisfaction ratings.

• Oversaw daily front-of-house operations during peak service periods, successfully coordinating teams of 15 staff and maintaining consistent service quality.

• Delivered tailored food, beverage, and service experiences with strong attention to detail and interpersonal communication, driving a 20% increase in repeat bookings.

• Trained and mentored team members on service standards, menu knowledge, and operational procedures, resulting in a 30% improvement in service efficiency and stronger guest feedback.

• Supported management with event bookings, VIP service, and special functions, contributing to a growth in high-value client relationships and improved customer loyalty.

• Strong team leader with the ability to motivate staff, collaborate effectively, and resolve conflicts diplomatically, reducing staff turnover and boosting morale.

• Mentored new hires on company policies, service expectations, and job responsibilities, reducing onboarding time by 25% and ensuring smooth integration into the team.

• Demonstrates a strong work ethic, adaptability, and dedication to creating memorable dining experiences while upholding high hospitality standards.

• Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
• Boosted sales through effective merchandising strategies and attention to product placement on the floor.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

• Delivered high-quality service and beverage preparation in a busy restaurant setting.
• Maintained bar efficiency, accuracy, and product knowledge.
• Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.

• Prepared and served premium cocktails, coffee, and wine.
• Assisted with large-scale event setups and collaborated across departments for smooth service delivery.

• Supervised weekend shifts, ensuring compliance with RSA and venue standards.
• Managed stock rotation, bar cleanliness, and staff performance.
• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.

• Delivered front-line service in one of Byron’s busiest venues, maintaining efficiency under high demand.