Anna Rogan
Port Melbourne,VIC
Summary
Enthusiastic and reliable professional that takes pride in providing excellent customer service. A patient team player with proven dexterity to execute high standard of work independently. Maintains positive attitude in stressful situations and willing to take on added responsibility to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Waitress/ Bartender
Wayside Inn
11.2023 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Sound Editor
Yellowmoon Post Production
10.2022 - 10.2023
- Used software such as Protools to edit and create Sound effects for movies and TV shows.
- Worked with sound and audio teams to determine impactful and appropriate sounds to incorporate into films.
Housekeeper
Slieve Donard Hotel
05.2021 - 07.2021
- Cleaned rooms to satisfaction of clients and management.
- Proactively replenished guest supplies and amenities.
- Ensured safe usage of chemical cleaners.
Waitress/ Bartender
Maginns Bar + Great Jones Craft & Kitchen
10.2017 - 09.2020
- Cleared and reset tables with clean service ware to uphold restaurant standards.
- Conducted regular counts of bar stock, promptly ordering low-stocked supplies.
- Received orders from wait staff and delivered beverages to guests.
- Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guests simultaneously.
Receptionist
Move Physiotherapy Clinic
06.2015 - 01.2017
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Filed and maintained invoices, customer records and other paperwork to facilitate ease of retrieval.
Education
Bachelor of Arts - Film
Falmouth University
2022
Diploma of Higher Education - Visual Effects
Belfast Metropolitan College
2019
GCSEs -
St Malachy's High School
2014
Skills
- Excellent communication
- Eye for detail
- Bar management
- Spirits, wine and food service
- Health regulatory compliance
- Front-Of-House (FOH) procedures
- Food Safety Understanding
- Sales Expertise
- Handling complaints
- Multitasking
- Cash handling
Certification
- Emergency First Aid at Work.
- Victoria RSA Certificate.
- Victoria Construction Industry White Card.
Timeline
Waitress/ Bartender
Wayside Inn
11.2023 - Current
Sound Editor
Yellowmoon Post Production
10.2022 - 10.2023
Housekeeper
Slieve Donard Hotel
05.2021 - 07.2021
Waitress/ Bartender
Maginns Bar + Great Jones Craft & Kitchen
10.2017 - 09.2020
Receptionist
Move Physiotherapy Clinic
06.2015 - 01.2017
Bachelor of Arts - Film
Falmouth University
Diploma of Higher Education - Visual Effects
Belfast Metropolitan College
GCSEs -
St Malachy's High School
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