Anna Shanina
Geeveston,TAS
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer needs, resolving issues in timely manner. Maintains focus and positive attitude in stressful situations.
Motivated,engaging personality. Upbeat and friendly,hardworking and ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Waitress
Hermitage Restaurant
03.2014 - 09.2017
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Education
Bachelor of Arts - Language Arts Education
Reach Community College
Hobart, TAS07.2024
Skills
- Adaptable and Flexible
- Order Delivery Practices
- Dining Room Cleaning and Upkeep
- Dessert Preparation
- Food and Beverage Pairings
- Table Monitoring and Turnover
- Safety and Sanitation
- Warm and Friendly
- Food Preparation and Safety
- Team Collaboration
Languages
German
Limited Working
Russian
Native or Bilingual
English
Full Professional
Timeline
Waitress
Hermitage Restaurant
03.2014 - 09.2017
Bachelor of Arts - Language Arts Education
Reach Community College
Similar Profiles
Sophie AlcockSophie Alcock
Headteacher at Hermitage Primary SchoolHeadteacher at Hermitage Primary School
STEPH CARTERSTEPH CARTER
Medical Records Analyst at Hermitage Family PracticeMedical Records Analyst at Hermitage Family Practice
Jill WingoJill Wingo
K-5 GATE Teacher at Hermitage Elementary Nashville Public SchoolsK-5 GATE Teacher at Hermitage Elementary Nashville Public Schools
Damian PinkusDamian Pinkus
Warehouse and Office Administration at Origin TheatricalWarehouse and Office Administration at Origin Theatrical
Lisa CordwellLisa Cordwell
Payroll Officer at Woolworths HuonvillePayroll Officer at Woolworths Huonville