Dynamic Human Resources Manager with a proven track record at ICON Clinical Research, excelling in performance management and employee relations. Spearheaded initiatives that enhanced engagement and compliance, while leveraging data analysis to optimize compensation strategies. Adept at change management and fostering diversity, driving organizational success through strategic talent acquisition and development.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Human Resources Manager
ICON Clinical Research
, Australia and New Zealand
07.2022 - Current
Provide a proactive HR consultation service to all managers and Directors in ANZ.
Delivery of complex case management advice in all aspects of performance management including performance review cycles and performance improvement plans.
Provide advice and partner with managers and directors on all employment relations issues with a strong focus on ensuring legal compliance within specific countries.
Highlight and identify key trends by analysing data and propose plans to address issues and implement solutions.
Support implementation of global people strategies and plans through the rollout of HR programs.
Partner with the local leadership executive team on areas of engagement and culture.
Responsible for harmonization for mergers and acquisition in the region and work to ensure smooth process are identified and actioned.
Analyse and assess compensation and benefits to optimize employee retention.
Develop, update, and implement country policies and practices.
Support business partners in talent management and development.
Engage and influence managers by providing advice and education on global policies, local policies and performance management and restructures.
Member of the Diversity and Inclusion committee, focusing on corporate programs around diversity, inclusion, belonging and wellness across ANZ.
Lead global and country projects with cross functional teams.
Run training sessions for People Leaders to enhance their abilities in running successful teams.
Head of Human Resources
Medlab Clinical Ltd
08.2016 - 07.2022
Partner with directors and senior executives to develop new business initiatives, foster employee engagement, and mobilise talent.
Identify and develop quality talent acquisition strategies and programs to increase talent pool.
Advocate for employee needs and benefits, promoting engagement, transparency, and interactive communication.
Oversee employee incentive programs and consistently assess needs for improvement.
Promote initiatives to foster positive employee relations, workforce engagement and inclusive work culture.
Coach and train leaders on succession planning and performance management.
Review and approve job listings and collaborated with recruiters to promote open roles across multiple platforms.
Address and resolve escalated issues, leveraging strong conflict resolution and emotional intelligence.
Manage all HR areas - staffing, recruitment, benefits, executive compensation, training, leadership development, succession planning, HRIS, and regulatory compliance.
Heavy emphasis on leading Medlab through rapid change and transformation programs.
International HR Launch: Created HR organisation structure-recruitment, staffing, onboarding, training - for both expatriates and local national hires in US and UK.
Organisation Transformation - enable operational change essential to a $15K reduction in HR costs.
Helped to facilitate redesign of core business operations, including 1 business department closure.
Drove transition from outdated HR systems into a fully integrated HRIS platform.
Instantly improved analysis, reporting, employee satisfaction and planning capabilities while streamlining daily HR functions.
Introduced proactive employee relations and communication programs to assist in building a positive and resilient work culture, this enabled to retain talent and improve overall company performance.
Advisor, Organisational Performance
NSW Department of Industry
01.2016 - 07.2016
Contract role to write, develop and evaluate job descriptions to align with the NSW Capability Framework using Mercer CED job evaluation methodology.
Provide advice on complex change management initiatives.
Coordinated workers' compensation insurance and managed claims.
Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
HR Consultant
Land and Housing Corporation
04.2015 - 10.2015
Consulted on organizational design due to Government Sector Employment Act reforms.
Developed staffing strategies to address vacancies and optimize position allocations.
Utilized global HR frameworks to enhance core HR processes and initiatives in region.
Created and assessed job descriptions aligned with NSW Capability Framework using Mercer CED methodology.
Coached managers on effective change management practices.
Human Resources Manager
FIT BioCeuticals
03.2009 - 12.2014
Championed HR vision by establishing sustainable HR infrastructure and processes.
Oversaw budget management and supervised a staff of 2.
Implemented HRIS platform and Payroll System ADP to enhance efficiency.
Developed performance development program and training initiatives for managers.
Created policies to align with legislation and support organizational objectives.
Led high-volume recruitment efforts during significant growth from 2010 to 2012.
Facilitated change management process post-acquisition, integrating into larger group.
Investigated workplace issues with professionalism, documenting incidents for senior executives.
Human Resources Officer
DP World
05.2008 - 02.2009
Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
Ensured safety policies were followed and worked with the Maritime union in all employment and safety issues.
Led recruitment drives to increase workers on site.
Ran induction events for all new recruits.
Human Resources Manager
Solectron Global Services
01.2002 - 01.2008
Led recruitment of 100 technical, professional, and management staff at AUS HQ.
Streamlined HR operations through implementation of HRIS systems.
Revised performance review processes to ensure alignment with company goals.
Directed Workplace Health and Safety function, ensuring compliance with current policies.
Conducted regular risk assessments and safety audits to maintain workplace safety.